Súper súper comfy beds loved...

Liked: Very easy to find very well located quiet area

Convenient to Plano, but lacking...

Liked: The general portion of the hotel appeared to be in good condition. The breakfast had a variety of options and the options were good.
Disliked: I was in room #219. The room needs some 'attention to details'. The floor in the bathroom was lifting and the grout was missing in some areas (picture attached). The floor section from the kitchen going into the living area was also lifting and separating (picture attached). The pillows should be thrown away - thin and not comfortable at all (picture attached). The sheets would not stay on the mattress (I believe the elastic had nothing left and would not stay in place) - daily I would try to place the sheet on the mattress with no luck. On the morning of my checkout, the sheet was not on the mattress corner at all - at which time I noticed blood multiple blood spots on the mattress. I unfortunately did not take a picture of this.

I most likely won’t stay...

Liked: It was convenient to the highway and to my daughter’s house. The staff was nice and tried to help with the issues.
Disliked: The shower never got warm & the water pressure fluctuated from low to medium. Same, even when taking showers at different times of the day. The TV never turned all the way off-it was a light gray, which lit up the room. They told us to unplug it, but then it wouldn’t come back on. They said maintenance would come try to fix it, but they never came. We were needing to watch the weather, because of an upcoming possible ice storm & we were traveling.

Exceptional

Nice option for a quick...

Liked: Facility was new and clean. Staff was very nice.
Disliked: Shower could have used more heat and more pressure.

It was exactly what we...

Liked: Clean, room has everything we could need. Good breakfast selection. Staff was extremely helpful and professional.

Liked: The customer service is exceptional

Very happy, we will return.

Liked: A very comfortable stay, no issues or problems.
Disliked: It’s a very slight concern, but they didn’t seem to have more than one trolley for taking your luggage up to the room. We were on a long trip, so we had more than just simple luggage—not a big deal. Just had to be patient.

Very happy, we will return.

Liked: A very comfortable stay, no issues or problems.
Disliked: Its a very slight concern, but they didnt seem to have more than one trolley for taking your luggage up to the room. We were on a long trip, so we had more than just simple luggagenot a big deal. Just had to be patient.