MainStay Suites Columbus Worthington, Columbus

0.5

Poor - 0.5 out of 5

Anonymous Sat, 12 August 2023

Bad

Gross and unsafe

Liked: It was not clean looking the couch looked like it had multiple stains. People gathered outside, working on bikes and I am pretty sure selling drugs. The doors locks were removed, very unsafe.
Disliked: The air wouldn't get cold, the ice didn't work, the pool was closed and looked like it hasn't worked in years. The outside door locks were removed and very u safe area.

Very good

Passable

Disappointing

Liked: It was a good price, spacious, and staff was nice.
Disliked: The room was a little unclean, no breakfast, pool out of order. Alot of outdated things.

Absolutely terrible experience. Never stay...

Liked: I liked nothing about this property. It was absolutely terrible and I would never recommend it to anyone.
Disliked: I didn’t like the terrible smell of drugs & animals when you walk in. I didn’t like how dirty the entire facility is. I did not like the cockroaches that were crawling around out entire room.

Bad

Disliked: When I arrived they did not even have my reservation, which took nearly ten minutes to find. The hotel seemed to be in a really bad location and we felt uncomfortable and unsafe enough to cancel the room and go elsewhere.

Horrible

Disliked: Everything!!!! Was threaten at gun point over parking spot staff ignore it dishwasher was so bad with black blood as soon as we turned it on it smelled like straight trash pull out bed was beyond dirty a x broken

Very good

Horrible staff, dirty, stay somewhere...

Liked: Nothing, worst stay of my life.
Disliked: prior to check in. Reservations was for a 753sqft room. With a separate bedroom. They gave me a studio room. The man at the front desk refused to change it. He called the owner. Who basically said if you don't like it leave. They had me crying. I never had a man raise their voice at me like they did. The two of them were so rude.I took the smaller room for the night. Because it was 2am when I gave up at the front desk. Went into the room it was so dirty. Mold in ice trays. Other peoples hair in the shower on the floors. Dried urine on the bathroom floors. Pee stains on the mattress. Grime on the few dishes they provide. They didn't provide the amenities as promised in the pictures. Hallways were dirty. I went to bed at 5am. Woke up at 8am to visit family. I was exhausted and still very upset. I checked out after visiting my family. They refused to give me a refund on the other days I paided for but wasn't staying. If you need to stay in that location. Their are a few more hotels right in that area. Stay there. Don't come here.