Hawthorn Suites by Wyndham Cincinnati Northeast/Mason Guest Reviews
Write a review
19.8 miles from Cincinnati centre |
Write a review
Jeanette Mon, 25 March 2024
Short lived, left after finding...
Liked: Front desk clerk was very polite.
Disliked: The room had bugs! Roaches and roach feces! The walls in the room look like they haven’t been cleaned since the place was built. The couch was filthy! The oven had so much grease burnt on the inside. The room was just nasty!
Jones Mon, 18 March 2024
Superb
Reiko Thu, 7 March 2024
Awful policy both Hawghorn Suites...
Disliked: I sure would like to have my money back for the cancellation I made 20 days prior to the schedostay but neither Hawthorne Suites, Booking.com or American Express would refund my non-used hotel stay! They stole my $255.59 for nothing but gutted my feeling quite badly!!! I will never use Booking.com any more. I will report to the BBB for sure!
Adrienne Mon, 4 March 2024
Bad
Disliked: Everything was DISGUSTING! We were there for a basketball tournament & had to find another hotel at 6:00 p.m. after a 6-hour drive.
Bahah Thu, 29 February 2024
Superb
Verified Hotel Guest Wed, 27 December 2023
Liked: Staff was friendly
Disliked: Many things in the room were broken,bathroom sink drained extremely slowly,floors had dirty spots and was sticky near the couch,my son found a broken pencil and a half drank bottle of water in the fold out couch.Someone pulled the fire alarm as a prank.
Marissa Wed, 27 December 2023
Sammy was the highlight of...
Liked: It seemed like a decent place until getting in the room.
Disliked: The pictures hanging in the rooms SHOULD NOT HAVE GLASS!!! Especially one in the kitchen!!! They should also be MORE SECURED to the walls!!!! They fall off easily!!!! First room we got into was NOT CLEAN!!! Second room, we found a crack pipe!!!!! Also, with rooms having a kitchen to use, there should be cooking dishes and utensils to use as well!!!!
Verified Hotel Guest Thu, 14 December 2023
Liked: Location
Disliked: Poor condition. No towels. Holes in wall. Unclean.
Shanika Thu, 14 December 2023
Good
Gibin Mon, 11 December 2023
Exceptional