Thompson Toronto Guest Reviews
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|1.5 miles from Toronto centre|
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Charlene Thu, 5 September 2019
Over priced and poor service
Liked: Rooms were modern and spacious
Disliked: Rooftop pool rarely open. Priority to private parties. Staff were rude and unprofessional. Over priced and not a 5* hotel.
Cintyaok Tue, 3 September 2019
Liked: Location, comfortable and large room, staff very helpful (apart from the maid).
Disliked: The housekeeping service was terrible. I left a note in the bathroom saying that I needed more shampoo and conditioner because one of them is not enough for me and my husband and the maid put in two body showers and a body lotion. Did not put any shampoo and conditioner. What kind of employee does this in a 5 star hotel ???? Where is the attention when performing the service ??? My room was very poorly cleaned, replaced damp towels. Anyway, the worst housekeeping service !!!!The breakfast is not the best either. By far a breakfast worthy of a 5 star hotel.
Stuart Tue, 3 September 2019
Anonymous Tue, 3 September 2019
Luis Mon, 2 September 2019
Liked: Nice area
Disliked: Too expensive for what they offer
Reem Wed, 28 August 2019
Melvyn Tue, 27 August 2019
Although the hotel was very...
Liked: Location good
Disliked: Noisy room Did not provide what was stated on booking documents Had to ask for included breakfast Pool was always difficult to get chair Pool deck was always booked out to private functions Booking out was overcharged
Tania Tue, 27 August 2019
Rajeev Mon, 26 August 2019
Loaction gr8, Roof Top Lounge...
Liked: The bed was too soft and and it was pressing down.
In my room wifi was not reaching at all and had serz bad connection.
The Balcony of the room shoud have opend towards main street rather towards inside street so tht the view is much better for the guests.
Disliked: I didnt like the direction of balcony. Didnt liked the wifi connection strength in the room cos it was hardly connecting. Didnt like the too soft bed foam as it qas pressing inside and diffult for me to sleep as i like hard beds
Cyrille Sat, 24 August 2019