Liked: The location was perfect for our needs, hotel room was very large for NYC and clean.
Disliked: AC was not working upon check and when it was addressed by maintenance person, it worked intermittently at best. Toilet was not working properly in guestroom and no bathmat or bar in shower stall making it very slippery and a safety hazard when wet.

Liked: Helpful staff and luggage storage.

Liked: I liked the location. It was just a short walk to Time Square and the subway. Also had great views of the city from our room. The rooms were clean and good sized and the beds were very comfortable.
Disliked: It was a little dated but I didnt really mind that.

Liked: Good location. Great size room.
Disliked: Wifi 2.95 per day per device. Think it should be free.

Liked: The size and comfort of the room. Beds/pillows quite comfortable. Spacious bathroom and mini frig. Pool was not crowded and super warm. The Skyline Deli across the street provided healthy, easy, reasonable breakfasts and dinner. Parking for $10/day!
Disliked: No. Was a great experience.

Liked: Location. Cool Decour . Large rooms.
Disliked: No coffee in the room or the lobby.

Liked: I did not get to check in as my reservation was lost. I suspect their "scheduled maintenance" impacted my reservation.
Disliked: The fact I had to call back because system maintenance was occurring during peak check in times does not make sense. That usually occurs overnight as to not impact people. I had to wait and callback later, just to find out the lost my booking.

Liked: The best part of the hotel was the conceirge- he was the most friendliest most informed nicest person. He did his job well and was very informative and professional. He was very helpful in many aspects.
Disliked: Yes - there is no coffee anywhere in the hotel.

Liked: The fact that they allowed dogs and only had to leave a deposit was great! The staff was so nice and accommodating.
Disliked: Unfortunately, our A/C in the room was not working properly. The staff tried to fix it but it didn't last. It was 76 in our room during our stay and it was a very hot weekend.