We were only able to stay one night, would have loved to stay longer. Very friendly and knowledgable staff, so willing to help with anything we needed.

The hotel was very comfortable and all staff were very nice, especially John the doorman. Close to the concert venue!

Liked: Excellent.

Was great.

Liked: Beautiful decorations for Christmas inside and out.

Exceptional

Exceptional

Exceptional

Liked: Welcoming, beautiful and relaxing
Disliked: Nothing

wonderful...will do it again asap

Liked: Exceptional food

Superb

Superb

Liked: Very comfortable beds
Disliked: Noisy snow removal all through the night. I would request a room away from the park or on a higher floor next time .

Very good

Liked: The hotel had a classic feel. The lobby was beautiful and had lovely chandeliers and sofas. The rooms were spatious and the beds were comfortable. The connection to the skywalk was great!
Disliked: The bathrooms were a little small.

Absolutely horrible, worst hotel experience...

Liked: The location was great.
Disliked: The staff seemed to cater to the "rich". The price for the room led me to believe that the room and amenities would be outstanding. The staff was less than inviting and our only interactions involved us being asked if we were guests. I have stayed in nicer hotels for a fraction of the price, I would never recommend this hotel to anyone.