The Ritz-Carlton Pentagon City Guest Reviews
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2.6 miles from Arlington centre |
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Peggy Sat, 16 March 2024
My stay was amazing the...
Disliked: I didn’t have to pay for internet
Lindsey Sun, 10 March 2024
everything was awesome and I'm...
Liked: beautiful room! The location and ease of the mall as well as the restaurant in the hotel. We enjoyed evrything!
Disliked: that the cost of the parking wasn't included in booking. I would've rather gotten it with the price of the room than be hit with it as I was pulling up.
David Mon, 26 February 2024
Misleading Google listing & inaccurate...
Liked: I loved the room, the staff was very friendly especially the doormen and valet.
Disliked: Called & asked if my 4 door 8ft bed f250 would fit in the garage. They put me on hold, came back & assured me it would. I get there & Ofcourse the valet is saying it won’t but I can valet it as an oversized vehicle for $170 per night. Opted not to do that so had to park about half a mile away and walk back to hotel. Also Google maps listing for this hotel shows it has a pool. Multiple pictures with a pool. That is the reason I chose this hotel. I get there & ask the front desk where the pool is & they say they don’t have one. So that was annoying. Why are there pictures of a pool in their listing?So for those 2 reasons I probably wont be staying again.
Alex Mon, 12 February 2024
Bad
Liked: water, coffee
Dave Fri, 9 February 2024
Good location and restaurant, but...
Liked: The Sante restaurant was excellent. We had dinner and breakfast there and were very impressed.We picked the hotel for a shopping spree, it was connected to Pentagon City mall so the location was very convenient.
Disliked: There was absolutely nothing special, nothing luxurious feeling about the room. I have stayed in nicer hotels at half the price.The check in process took 30 minutes due to one computer not working, and another customer having problems with the booking (that was made on booking.com). They gave us a couple of bottles of water for the inconvenience. WOW.
Gelena Mon, 8 January 2024
Exceptional
Abasi Thu, 4 January 2024
Exceptional
Andrea Mon, 18 December 2023
Passable
Lawrence Thu, 14 December 2023
Excellent and warming
Liked: Very good food
Disliked: The customer service
Regina Sun, 19 November 2023
Exceptional