The Omni Homestead Resort Guest Reviews
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0.2 miles from Hot Springs centre |
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Lidya Sun, 7 April 2024
Exceptional
Smith Sun, 7 April 2024
Wonderful facility with excellent staff...
Liked: The Staff were wonderful. The facility very clean.
Disliked: Unfortunately the computer system had been hacked and for the first day, I couldn’t even get in my room without someone running to open my door. Also, unable to schedule any spa treatments.
Bridgit Sun, 24 March 2024
Exceptional
Kellie Mon, 18 March 2024
Exceptional
Brian Wed, 13 March 2024
Exceptional
Steve Mon, 11 March 2024
Exceptional
Angela Tue, 5 March 2024
Weekend getaway
Liked: Staff were helpful and the room was comfortable.
Disliked: The food was mediocre. The Jefferson Restaurant and Taproom has the best food on the property. Everything else is just so so and not worth the cost in my opinion.
Lia Tue, 20 February 2024
I wouldn’t necessarily come back...
Liked: You can tell there’s lots of history, and it feels great to know that but there are somethings that need upkeep or maintenance. For example, the spa “thermal” circuit sauna and the herbal cocoon. These felt dirty and there wasn’t really any steam coming out of it
Disliked: The lack of upkeep in some areas. Also lack of good healthy food options. The one night we stayed we weren’t able to dine at the Jefferson’s restaurant because it was all booked. Our other options were an overflow buffet and/or market pizza.
Samantha Tue, 16 January 2024
See the part about what...
Liked: Check in was great. The spa was great. The breakfast buffet did not disappoint. The holiday decorations were lovely.
Disliked: We heard, "Sorry, we're out of that" more often than we expected. No iceberg lettuce for a wedge salad? No scallops for the shrimp and scallops dinner? Being out of a specifically listed bourbon for a Manhattan...ok. The wait staff was unimpressive, the food was mediocre at best and downright disappointing overall. Given the reputation of the Homestead and the experiences I enjoyed there before Omni took over, I'd have expected stellar service and food. To be clear, we ate at Jefferson's Restaurant for both lunch and dinner. I booked a dinner reservation there specifically because the website stated that the main dining room was closed on Sundays. We discovered (after dinner) that the main dining room had been opened to accommodate demand, but how anyone was supposed to know it was open is a mystery. The maitre d' even said, "We didn't know ourselves until the last minute. So sorry."We'll probably go back, but we won't ever eat at Jefferson's Restaurant again and I'd advise anyone staying there to dine elsewhere before considering it.
Kimberly Mon, 1 January 2024
Exceptional