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Mercure Bournemouth eeee - 0808 164 1025
Mercure Bournemouth, Meyrick Road, Bournemouth -0808 164 1025
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BOOK ONLINE OR CALL - 0808 164 1025
3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (2194 Ratings)
0.6 miles from Bournemouth centre
BOOK ONLINE OR CALL - 0808 164 1025
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Hotel Description
Just a few hundred yards from Bournemouth's sandy beaches Mercure Bournemouth Queens Hotel has spacious traditional rooms. We have a wellness club which includes a pool jacuzzi sauna and a gym. Onsite we also have our award-winning Queen's restaurant. Bournemouth vibrant town center with a large selection of restaurants cafes and bars Bournemouth International Center the Pavillion Theater Odeon cinema Oceanarium and the AFC Bournemouth are all within 15 minutes' walking distance. Poole Christchurch Wimborne Swanage and the New Forest are all easily accessible with 45 minutes by car. Bournemouth International airport is just a short 15-minute drive and Bournemouth train station is a five-minute drive in a taxi or a 15-minute walk. All bedrooms have 24-hour room service and some have a balcony or partial sea view. Each features a chrome cast TV tea/coffee-making facilities and an Private bathroom with complimentary toiletries. Extra trundles/camp beds/cots for children are available upon request and some rooms are inter-connecting. Some rooms are pet friendly at an additional cost of £30 per night. Mercure Bournemouth Queens Hotel and Spa's restaurant is open for a buffet breakfast and dinner offering a delicious menu with many dishes using local fresh produce. Guests can enjoy light meals afternoon tea or drinks in the coffee shop and bar. There is a lovely south facing outside garden to enjoy drinks and meals in the summer. Parking is available at a cost of £10 per night. Room service operates from 7 am - 9:30 pm only for now will change in a few months time

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Wheelchair accessible
` On-site parking
` indoor pool
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` German
` Hindi
` Polish
` Portuguese
` Russian
` Spanish
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` yoga room
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` balcony/terrace
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` On-site accessible restaurants/lounges
` Separate shower/bathtub
` Soundproof rooms available
` Spa services
` Spa/sauna
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Room service available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Mercure Bournemouth Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

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4.5

Wonderful - 4.5 out of 5

Chantelle Thu, 21 March 2024

Superb

Liked: The room was lovely very spacious and clean the bed was very comfortable, however my daughter found the pull out sofa very uncomfortable and didn't sleep well , the pool was lovely and quiet and relaxing and the breakfast was wonderful
Disliked: My only complaint would be the people upstairs where extremely loud but that isn't the fault of the hotel itself

4

Very Good - 4.0 out of 5

Julianna Thu, 21 March 2024

Very good

Liked: Really nice room and facilities.Every staff member was very helpful and kind
Disliked: Restaurant was too expensive for what we got. We ordered two burgers which came without any sides for £17 each ( only burger) . And the fries were just frozen ones from the bag which cost £4 I don't think worth the money. I think I was unhappy as I was expected for that price to be freshly made. I don't mind to pay for the food if it's quality but I just felt for what it was it was expensive. Left £70 for 2 burgers 2 sides and a glass of wine + tip.

2

Disappointing - 2.0 out of 5

Alan Sat, 16 March 2024

Rather poor standard

Liked: Breakfast
Disliked: Pool closed due to high chlorine levels. This was the reason for booking this hotel then this facility was unavailable.Beds uncomfortable Door to the porch broken reported on arrival but nothing done!

4.5

Wonderful - 4.5 out of 5

Philip Fri, 15 March 2024

Great hotel for a short...

Liked: Great location, good facilities and extremely good staff. Told they were overbooked despite having booked in January, didn’t accept.
Disliked: Some areas could do with a refresh e. g dining area and room.

3

Pleasant - 3.0 out of 5

Shubham Mon, 11 March 2024

Pleasant

4.5

Wonderful - 4.5 out of 5

Kristian Mon, 11 March 2024

Excellent value

Liked: Room was big and very comfortable..Staff very friendly

1.5

Poor - 1.5 out of 5

Lauren Sat, 9 March 2024

Disappointing

Liked: Good location, easy parking, bed was comfortable and nice bar
Disliked: On arrival the member of staff was not welcoming. We got asked about booking breakfast when we’d already pre-booked and had a confirmation. We were checked in but were not told where any facilities were, for example, the bar, breakfast area and rooms. The cistern for the toilet in our room was constantly running noisily and the flush didn’t work properly. The room was not clean - marks on the floor, a few hairs on the bed sheet.The ceiling had paint hanging off and the room was run down. On checking out, the member of staff (Sunday 3rd March at 11am) was rude. She didn’t asked how our stay was. She told us we had an outstanding bill for the parking and breakfast. We told her that we had already paid for parking on arrival and then had to show this as confirmation, for her to believe this. We also explained that we had pre-booked breakfast for a discounted rate but she wouldn’t accept this, and just printed off an invoice that we had to pay. She was unfriendly. We explained about the cistern in our room and her reply was ‘thank you’. We were not impressed with the lack of customer service, manners and run down room.

5

Exceptional - 5.0 out of 5

Philip Sat, 9 March 2024

Exceptional

3

Pleasant - 3.0 out of 5

Claire Sat, 9 March 2024

Pleasant

Liked: Breakfast was good,
Disliked: Needs a good refit!! Looks very old and grubby in places,

1.5

Poor - 1.5 out of 5

Emily Sat, 9 March 2024

Great location awful hotel if...

Liked: The location
Disliked: The receptions wasn’t very helpful when the key card stop working she just asked name and room no apology on it not working just very bluntWe had to put up with how loud the general hotel was every floor board creaked and door slam you could hear. We could hear the people above us getting ready and their tv/music at 6am which is fair enough they were probably just getting up and out for the day. But I shouldn’t have been able to hear every word, they weren’t even shouting. So on top of this we then went out for the day, returned to a letter asking us to keep the noise down between 11pm-7am when we were not even the people making noise. I also found it insulting that a hotel with such bad sound proofing would have the audacity. We went for dinner that evening returned at 10pm and slept until 6am when we were woken from above. Astonishing! But not just that but to return also to our room not being made up which was bad as the day we arrived we had to ask for towels as there wasn’t enough and the whole duration we had an empty body wash. The bathroom has so much mould. The towels were ragged and the bed had questionable stains on it. There was a regular aroma of weed, people were smoking it right outside the hotel doors and at time we could smell it in our room and I think people were smoking indoors and it coming through the AC. I mentioned all of these things to reception but the guy seemed new and timid and I just got a ‘sorry’ and I knew I wasn’t going to get anywhere.

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Mercure Bournemouth Meyrick Road, Bournemouth