The Marcel at Gramercy Guest Reviews
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|2.7 miles from New York City centre|
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Mary, Glen Allen Tue, 5 January 2016
Stayed with three other friends for the weekend; the location is great; the staff is great; the room was fine (two double beds, which suited our needs). No problems with cleanliness that we observed. Walking distance to multiple places and subway access.
Liked: Staff was very helpful; good location; guest lounge was nice; comfy beds; clean.
Disliked: Problems with the heat.
Amanda Thu, 7 November 2019
Liked: Central, close to the subway. Lovely staff. V comfy beds, the best pillows. Floor 10 with T&Coffee and good cookies - a great addition. Overall for the price this hotel is really good value.
Disliked: Could probably do with a little makeover - but for the price we paid no complaints at all.
Carla Thu, 7 November 2019
Liked: Room size
Chrisakers Thu, 7 November 2019
Emma Wed, 6 November 2019
Liked: Staff were friendly.
Disliked: Street noise was unbearable. No heating / cooling - unit was broken. Housekeeping didn?t attend to room until after 4.00pm each day by which time I was typically back in the room to refresh after a day of exploring before heading out for the evening.
Christopher Wed, 6 November 2019
Liked: Clean, courteous staff, great location
We will be back! Thanks
Wouter Tue, 5 November 2019
Excellent and friendly staff. Clean...
Liked: Excellent and friendly staff. Clean rooms. The doormen always make you feel very welcome. Definitely recommend this hotel. Upon request they put me in a quiet room at a higher floor. Wonderful service.
Josephine Tue, 5 November 2019
Shelley Mon, 4 November 2019
The Marcel was a great...
Liked: I liked the size of the room I was given. I booked a standard and I was concerned that it might be too small, but it was just right for my needs. The bed was very comfortable and the room was kept very clean. It had good amenities. The staff were very friendly and helpful. I had a couple of questions re: plugs and the air conditioner and the desk immediately sent up a very helpful maintenance engineer. I liked the location of the hotel. I had a great experience and would definitely stay at the Marcel again!
Disliked: It's always nice to have a breakfast option at the hotel, but I did find a great breakfast place close by.
Diana Mon, 4 November 2019
Liked: Installations are so nice, location near to the subway , you can see The Empire State from rooftop
Mark Mon, 4 November 2019
Liked: Location was ok - bit of a walk to main attractions, but weather was good so no problems really. There was along of 10th floor that had free tea and coffee and somewhere to rest outside of the room which was good.
Disliked: Only downside is that it is quite noisy. I was on 7th floor and I could hear the traffic most of the night.