The Hotel At Times Square Guest Reviews
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|1.4 miles from New York City centre|
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Sherrill, Tampa, visiting The Town Hall New York Thu, 26 October 2017
Would absolutely stay here again. Room small but clean and comfortable. Great location. Easy walk to Times Square. Staff very friendly and helpful.
Liked: The entire staff was very friendly and helpful.
Roberto V, San Juan PR, visiting Beacon Theatre Wed, 18 May 2016
Excellent accommodation and overall experience. Personnel staff was excellent too.
Darwin, Baltimore Tue, 9 June 2015
Yesss! Will always come back; enjoyed my stay; the manager was very helpful and his staff. Enjoyed it!
Liked: Love the hotel; very clean.
Ronald Tue, 9 October 2018
Would stay there again
Liked: Room was very clean and complete with microwave and fridge. Also had a good size tv.
Disliked: The bed was too hard.
Yvonne Tue, 9 October 2018
COULD HAVE BEEN MORE HELP
Liked: WELL I DID GET NO HELP WITH THE STAFF WHEN TRYING TO PHONE HOME I GIVE THE PORTER 10 OUT OF 10 FOR HIS HELP HE IS A STAR THANKS SO MUCH FOR HIS HELP MRS Y KIRK.
Disliked: THE STAFF BEHIND DID NOT WANT TO KNOW AFTER THEY GOT PAID .
Julia Mon, 8 October 2018
Liked: Staff were friendly and helpful.
Disliked: The breakfast - plastic plates and cutlery and very little choice. Breakfast was included (no choice) and really let the hotel down. We only had breakfast on the first day - we went out on the other two days that we stayed, increasing the cost of our holiday.
Dawn Mon, 8 October 2018
Disliked: Old and dated decor, tiny elevator, step outside door of hotel room, dingy lighting and undesirable alley view from window, ridiculous amount of $$ for econolodge level accommodations.
Mihaela Mon, 8 October 2018
I will recommend
Liked: The location was great, close to shops and attractions, the staff was very helpful,
Disliked: I didn?t like the coffee at the breakfast room
Michael Mon, 8 October 2018
Nice place in a very...
Liked: The room was nice and spacious, bed was comfy. Very socialable lobby. Great, great location.
Disliked: Average breakfast. Value for money isn't great. Rooms and facilities could have been more modern.
Demian Sun, 7 October 2018
Great stay, bummed not told...
Liked: Great location, a little old NY charm with modern comforts.
Disliked: Roof top bar closed with NO mention of it being closed.
Rose Sun, 7 October 2018
First time in New Yourk,...
Liked: The bed was comfortable, small room, breakfast was good
Disliked: I asked for wake up calls for 2 days never received them, even spoke with the manager
Avital Sun, 7 October 2018
Disliked: Room stinks from cigarettes, dust flowers on the walls, . wallpaper falling off. Water stops completely in the middle of showers...
Nanette Sun, 7 October 2018
My stay was perfect. I...
Liked: I cancelled my bookings.com reservation and went with Hotels.com as I would have earned 5 free nights. Hotels.com. failed to tell me they were part of Expedia. So, the Expedia reservation was cancelled in error and I used the booking.com reservation and lost out on my free nights. Too many of the people I spoke with were very, verynice, but hard to understand on the phone so I did not try to fix the error. I just lost out!
Disliked: The bathtub and toilet were the smallest I have ever seen. I am a relatively small person and feared I did not fit the toilet seat. The bathtub was small beyond words. Mattress really needed replacing. Since I was alone I slept in the middle, but it had major slumps or should I say hills and valleys. I reported it when I left. Carpet needed replacing, but there was nothing intrinsically wrong with it.