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The Highwayman Inn - RelaxInnz eee
The Highwayman Inn - RelaxInnz, Cannards Grave Rd, Shepton Mallet
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3.10
HOTEL RATING: 
GOOD
3.10 out of 5 (415 Ratings)
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Hotel Description
Surrounded by views of the scenic Mendip Hills The Highwayman Inn is situated in picturesque Shepton Mallet. It offers 14 refurbished en suite rooms and free public on-site parking. Each room features multichannel TV and tea and coffee making facilities. Hearty traditional food is served in the inn's restaurant and guests can enjoy a drink in The Highwayman's acclaimed real ale bar. Shepton Mallet is the ideal location from which guests can explore the Somerset countryside. There is a quaint and lively market held every Friday morning and Bristol and Bath can both be reached in 40 minutes' drive. Glastonbury is a 15-minute drive away.

Check-in time: 14:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Garden
` Meeting/Banquet Facilities
` Bar
` Smoking area
` Non-smoking throughout
` Heating
` Fax/photocopying
` Special diet menus (on request)
` Shared lounge/TV area
` Accessible parking
` Kid meals
` Wine/champagne
` Bottle of water
` Outdoor furniture
` Breakfast options
` Key access
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers

The Highwayman Inn - RelaxInnz Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.10 out of 5)

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5

Exceptional - 5 out of 5

Deborah Tue, 22 October 2019

Exceptional

4

Good - 4 out of 5

John Sat, 19 October 2019

Comfortable

Disliked: We had to 'arose' the 'stand in' chef at 0820 on Friday morning (both doors were locked) as the chef was 'sick'

4.4

Excellent - 4.4 out of 5

Lillian Thu, 17 October 2019

Fabulous

Disliked: Lovely friendly staff

5

Exceptional - 5 out of 5

Henry Tue, 15 October 2019

Will stay here again.

Liked: Good food and good service. Nice place.

3.8

Good - 3.8 out of 5

Mike Mon, 14 October 2019

Good

1.3

Poor - 1.2 out of 5

Peter Sun, 13 October 2019

A disaster in every way.

Liked: Nothing
Disliked: Both types of bitter on offer were completely undrinkable, but we were told that we still had to pay for them. The lady behind the bar could see nothing wrong with them. Had to switch to whisky which was served in a brandy glass. The food was virtually inedible, especially the chicken dish, the boiled potatoes and vegetables. Microwaved? The scampi was overcooked and the chips flabby and only warm. The bathroom was not clean and smelt. We went downstairs about 7.50 next morning, no sign of anyone. The door to the Receotion and dining room was locked. No sign of anyone and breakfast had been due to start at 7.30am We only dealt with one lady who was completely offhand,indifferent and unfriendly. I hadn't realised that such pubs/hotels existed anymore. It was a disaster.

3.8

Good - 3.8 out of 5

Christine Sun, 13 October 2019

Good

3.8

Good - 3.8 out of 5

Jonny Sun, 13 October 2019

Good

3.8

Good - 3.8 out of 5

Michael Thu, 10 October 2019

Good

5

Exceptional - 5 out of 5

Cameron Sat, 5 October 2019

Exceptional

Liked: The staff were very friendly and pleasent. Always going the extra mile for there guests. They made feel really at ease when I came into the bar to check in.
Disliked: Nothing at fault

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The Highwayman Inn - RelaxInnz Cannards Grave Rd, Shepton Mallet