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The Grand River Hotel An Ascend Hotel Collection Member Grand Rapids eee
The Grand River Hotel An Ascend Hotel Collection Member Grand Rapids, 270 Ann Street Northwest, Grand Rapids, MI | Area: Grand Rapids
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3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (739 Ratings)
3.3 miles from Grand Rapids centre
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Hotel Description
An upscale ambiance river views and free Wi-Fi make the non-smoking Grand River Hotel an Ascend Hotel Collection Member Grand Rapids a comfortable option for our guests headed to Grand Rapids. The hotel offers an impressive lobby and stunning views of the Grand River from its on-site restaurant and some of the rooms. Amenities include a heated indoor pool an exercise room a business center and available Wi-Fi access in all public areas and in each of the stylish rooms. All accommodations also feature flat-panel TVs with expanded cable coffeemakers microwaves and mini-fridges. Some also feature sofa-beds. Parking is free. Located on the banks of the Grand River off Route 131 the hotel is two miles from downtown Grand Rapids and convenient to many of the city's attractions including the Gerald R. Ford Museum the Van Andel Museum Center and the Frederik Meijer Gardens. The hotel is convenient to all major highways. It is about 17 miles from Gerald R. Ford International Airport.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Fitness Center or Spa
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Terrace
` Air Conditioning
` Bar
` 24-Hour Front Desk
` ATM/cash machine on site
` Hot tub
` Fax/photocopying
` Snack bar
` Sun terrace
` Indoor pool (all year)
` Shuttle service (free)
` Daily maid service
` WiFi everywhere
` shuttle service
` Accessible parking
` Heated pool
` Daily Housekeeping
` WiFi available in all areas
` Board games/puzzles
` Indoor play area
` Kid meals
` Pool towels
` Shallow end
` Wine/champagne
` Outdoor furniture
` Outdoor fireplace
` Hot tub/jacuzzi
` Fitness
` Pool/beach towels
` Breakfast options

The Grand River Hotel An Ascend Hotel Collection Member Grand Rapids Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.7 out of 5)

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2

Disappointing - 2 out of 5

Aimee M, Grand Rapids, MI, visiting Intersection Grand Rapids Tue, 22 July 2014

The lobby is very nice, but that's where it ends. We walked into our room to find a big garbage bag full of dirty towels. The Sleep Number bed did not work, and one side felt like a flat tire and was not comfortable. The stairwells were filthy; the vending machine on the first floor dispensed melted candy and warm pop; just to name a few.

Liked: Nice lobby.
Disliked: Run down rooms; not overly clean.

5

Exceptional - 5 out of 5

Sue, Petoskey, visiting Van Andel Arena Mon, 7 July 2014

Liked: Nice; clean; very pleasant staff; convenient location; Sleep Number beds :)

4

Very Good - 4 out of 5

Kathy, Vicksburg, visiting DeVos Performance Hall Mon, 17 February 2014

Liked: Clean, convenient location.
Disliked: The description of the room said City view - very deceiving. It looked over the highway.

2

Disappointing - 2 out of 5

Jennifer, Whitmore Lake, visiting Fifth Third Ballpark Fri, 19 July 2013

We got in really late. I did not notify front desk of the issues. I am sure they would have brought new bedding and sent maintenance to fix the beds if I had called.

Liked: Staff was very nice and professional; room was clean and neat other than the comforter.
Disliked: We had 2 double "Air Beds" - neither controller worked and they were not pumped up. White comforters on bed were really dirty - lots of dirt stains and lots of hair on them.

4

Very Good - 4 out of 5

Kari, Bath Tue, 2 July 2013

Liked: Hotel was clean and the taxi service was prompt. The hotel restaurant was excellent.

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The Grand River Hotel An Ascend Hotel Collection Member Grand Rapids 270 Ann Street Northwest, Grand Rapids, MI