The Glasshouse Autograph Collection by Marriott Guest Reviews
Write a review
Write a review
David Mon, 25 March 2024
Nearly Perfect!
Liked: Jonathan was really nice with us!!!!
Disliked: The Room was at the bar
Caroline Sun, 24 March 2024
Amazing!
Liked: Staff were so accommodating especially Johnathan, he was so kind and helpful with everything! Can’t thank him enough for going above and beyond to help with anything we needed and making our stay so special!
Gareth Fri, 22 March 2024
Good
Harry Mon, 18 March 2024
Exceptional
Valerie Sun, 17 March 2024
Perfect location, high standard room...
Liked: Pleasant welcome at reception. Accompanied to room ( necessary as not easy to find!).Spacious, quiet room. Comfortable bed. Large bathroom, great shower.
Disliked: Such a long trek from reception to room - lift /endless corridors/flights of stairs.No Netflix etc., just basic free view channels.No one at reception explained about procedure/venue for breakfast should I have wanted it.Room too hot during the night -AC wouldn’t go below 19 degrees and window could not be opened.No instructions for radio.
Liz Fri, 15 March 2024
Beautiful hotel with amazing staff...
Liked: Exceptional staff, big comfortable rooms, delicious breakfast, superb location.
Disliked: The layout of the hotel was a bit confusing and there was a lot of walking between the room and the breakfast area etc. the staff were so incredibly helpful, though and gave us a loan of a wheelchair for my Dad, which made such a difference.
Anniem81 Thu, 14 March 2024
Excellent Quality
Liked: Central location a few mins walk from station and Princes Street. Modern and well decorated. Roof garden. Nice bar but you need to eat there as no separate restaurant. Good quality breakfast. Staff very helpful and welcoming.
Michelle Thu, 14 March 2024
Over priced, permanent locked window...
Liked: Location
Disliked: No lever for bedroom window to open. Bar underneath so you can see people sitting. Atmosphere very business like.
Ralf Thu, 14 March 2024
Very good
Liked: Very friendly staff and a nice big room with a large balcony. The free minibar items are a nice touch. Proximity to the tram and.train station good too.
Disliked: We had booked two rooms. The heating wasn't working in one of them, but the problem was resolved with a portable heater. An offer for an upgrade might have been still nicer, but no need to quibble.
Scott Tue, 12 March 2024
Superb