The Diplomat Hotel Restaurant & Spa Guest Reviews
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Write a review
William Mon, 15 April 2024
Great little stay and nice...
Liked: Great breakfast and very comfy room. swimming pool was nice touch. staff were fantastic
Disliked: was impossible to park as arrived on a sat night but staff went above and beyong to help find a space (receptionist even moved her car for me!)
Caleb Sat, 13 April 2024
Wouldn't stay here again, dirty,...
Liked: The hotel was warm and looked nice on the outside
Disliked: Breakfast was horrible. Bacon was tough the sausages were the cheap horrible kind. The tea was grey and weak. Many stains on the carpet floor. Hotel was dated. Ants near the hot tub. Mold around the bathroom. Just a poor finish on maintenance repairs around the hotel.
Evans Thu, 11 April 2024
Superb
Andrew Thu, 11 April 2024
Very good
Jason Mon, 8 April 2024
Good hotel with excellent staff,...
Liked: Good location, parking and facilities.
Disliked: Long walk into town centre.
Richie Mon, 8 April 2024
Very good
Liked: Location and the staff were excellent.
Disliked: We stayed in Room 43. It has a huge bathroom. The second sink was clogged and we had to remove the sink filter for the water to be drained. Need some attention to the shower on the bath tub and also to the shower curtain. Difficult to have a shower as it split water everywhere even though the curtain is there. When we spoke to the receptionist she said all other rooms with the same category also has the same bathroom. There was a damaged small bin in side the bathroom. It was bent all around. Always it has to be opened by hands. Also give some attention on the second bed. The mattress is not comfortable.Please give some attention on above.Thanks
Gareth Thu, 4 April 2024
Fine but if you want...
Liked: Friendly staff, rooms were clean but a little dated.
Disliked: Noise from function kept us awake both nights. Not great when the purpose was for a relaxing weekend away.
David Mon, 1 April 2024
Not value for money
Liked: dinner was better than expected in a very strange lydecorated restaurant.
Disliked: Room (lodge) was dated and in need of update especially the bathroom.at this price.
Wilson Mon, 1 April 2024
Very good
Brenda Mon, 1 April 2024
Mixed feelings about returning to...
Liked: Very helpful and friendly staff who went all out to help.Dinner was good and open to various meal times to accommodate.
Disliked: Overall refurb needed, especially in bathrooms: towels too small, overhead shower too high and not possible to keep hair dry. Not (female) user friendly. Generous sized rooms, if dull.