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The Crown Hotel Stone eee
The Crown Hotel Stone, C/o Crown Hotel Operations Ltd 8 High Street, Stafford
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3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (567 Ratings)
6.8 miles from Stafford centre
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Hotel Description
Originally an 18th century coaching inn The Crown Hotel is situated in the centre of the canal town of Stone with easy access from M6 junctions 14 and 15. The hotel has 32 individually furnished rooms all offering tea and coffee making facilities and a satellite TV. The Drawing Room have great dining offers as well as a Sunday roast. Birmingham is 50 km from the hotel while Derby is 45 km from the property. The nearest airport is Manchester Airport 52 km from The Crown Hotel Stone.

Check-in time: 14:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
q
Accessible
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` No Smoking Rooms/Facilities
` Pets Allowed
` Restaurant
` Garden
` Meeting/Banquet Facilities
` Parking
` Bar
` 24-Hour Front Desk
` Family room
` Internet services
` Non-smoking throughout
` Bridal suite
` Billiards
` Heating
` Fax/photocopying
` WiFi
` Special diet menus (on request)
` Daily maid service
` On-site parking
` Private parking
` 24-hour security
` Accessible parking
` Secured parking
` Daily Housekeeping
` Kid meals
` Wine/champagne
` On-site coffee shop
` Outdoor furniture
` On-site coffee house
` Breakfast options
` Live music/performance
` Live sport events (broadcast)
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Towel change upon request
` Towels changed upon request
` Guests have the option to reuse towels

The Crown Hotel Stone Guest Reviews

Overall Average Score: 
Pleasant (3.5 out of 5)

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0.5

Poor - 0.5 out of 5

Janine Fri, 25 September 2020

Bad

Liked: The only one good feature it?s location
Disliked: Everything. It is a filthy hotel and feels like a homeless hostel. We were out in the ? annex? which is in the hotel car park. We had to pay a 50 deposit and were given a remote for the t.v which didn?t work. The furniture looked like it was bought from a charity shop, the room was dirty and carpet worn and stained. I came out of the room feeling grimy and dirty.The water pressure is poor, shower room almost unusable due to low pressure, which is probably just as well as the drains were blocked. Even though it?s cheap ( around same-as other budget hotels), do not be tempted to go, the worst hotel I?ve ever been to.

1

Poor - 1 out of 5

Zak Thu, 24 September 2020

Very poor

3

Pleasant - 3 out of 5

Heather Sun, 20 September 2020

Cheap and cheerful

Liked: Cheap and cheerful for one night. The bed was nice and clean and that?s all we needed. Staff were very friendly and check in was easy. Great location for a night in town.
Disliked: Would not recommend for a longer stay. No soaps in toilet or shower! Single glazing, so very loud as the bedroom backed onto a car park and road

0.5

Poor - 0.5 out of 5

Sherie Sat, 19 September 2020

Appalling Hotel to stay at!...

Liked: Nothing at all.
Disliked: The audacity to ask for 50 damages fee and then give us a room with a blocked and overflowing shower tray and scalding hot water is absurd. The shower temperature was scalding hot at all times also making it difficult to have a shower, this is a health and safety concern! My partner burnt himself whilst showering and now has a burn on his leg. No apologies have been made. They also refused to give us more toilet roll when we came into the room to a roll that was already half used. They also gave us dirty bed sheets. The kettle in the room had mould on the bottom of it so couldn't have a cup of tea in the morning as well! I really do not understand this level of not caring in the hospitality industry! I am seriously appalled at this level of service from this hotel, I knew it would be a little rough around the edges but nothing like this! They also refused to give us our 50 back upon us leaving so we now have to wait 7 days to see if we will be falsely accused of the shower tray being damaged. If I could give 0 stars I would! Utterly deplorable!!! Do not bother wasting your time or money staying here.

4.4

Excellent - 4.4 out of 5

Anonymous Mon, 14 September 2020

Fabulous

Liked: Very friendly staff and dog friendly hotel
Disliked: Noisy guests on Saturday night

5

Exceptional - 5 out of 5

Christopher Sun, 13 September 2020

Exceptional

3

Pleasant - 3 out of 5

Elton Sun, 13 September 2020

Pleasant

1

Poor - 1 out of 5

James Fri, 11 September 2020

Horrible owner, helpful staff

Liked: The receptionist called forest was very helpful, however situation was well out of his control
Disliked: We were told prior to travelling when I called they had travel cots for our almlst 2 year old. When we got there, they just had a foldout bed, we got told to either have her use that or she our bed. Didnt care to help at all. The water went off for well over an hour. Bed side lamps didnt work so had to be brought another. The Owners are the issue.

1.5

Poor - 1.5 out of 5

Anonymous Thu, 10 September 2020

Budget option - not great...

Liked: We only paid 45 for the room. The bed sheets themselves were clean (however they put dirty cushions on top which I wasn't happy about). It is positioned right in the centre of stone and included free parking.
Disliked: We were initially booked in for a stay in the lodge building around the back but were advised by the staff that we would be better paying to upgrade, which we did. The handle on the door entrance was flimsy and the lock did not feel secure. The room was dated and tired. The sofa and chairs were dirty, as was the canopy over the bed. The carpet was dirty too. There appeared to be an issue with the plumbing as when we turned on the tap in the bathroom, it made the most horrific loud noise and barely any water came out.

5

Exceptional - 5 out of 5

Ellen Wed, 9 September 2020

Exceptional

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The Crown Hotel Stone C/o Crown Hotel Operations Ltd 8 High Street, Stafford