The Cross Keys Guest Reviews
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Write a review
Stephanie Fri, 11 June 2021
Liked: Breakfast was good.Facilities in bedroom good.
Disliked: Offered twin bed room- had reserved a double, which had been confirmed. This was changed when I reported it to a member of staff- initially therefore disappointing.
Lynda Fri, 11 June 2021
Nice little hotel but does...
Liked: No WiFi the whole time there & looking back on reviews it?s always been a problem. Not sure why this can?t be sorted. The staff were lovely but considering rooms and general areas should be cleaned more often, our room was definitely not spotless & everywhere did feel like it needed extra cleaning and general maintenance. Our room had no window, only a sky light, this was not made clear in room description, we would not have booked this room had we known that.
Disliked: No window and our bedroom floor had a previous sugar sachet top on the floor and I dropped a top which when I picked it up, was full of dust. Rooms need better cleaning.
Duncan Sun, 6 June 2021
Fabulous weekend, thoroughly enjoyed our...
Liked: The food was superb from breakfast to evening meals. Location was perfect and we liked the quirkiness of the building.
Disliked: Breakfast menu options should include a fruit/granola/ yoghurt option. The toilet in our room (no.6) was faulty and the cistern was topping itself up every 30 seconds but this did not spoil anything by any means, but may annoy some.
Sarah Sat, 5 June 2021
Cheri Tue, 1 June 2021
Nyuk Sat, 29 May 2021
Liked: Good breakfast and good location
Disliked: Whooshing sound through the night- boiler?
Elizabeth Mon, 24 May 2021
Liked: Location good as v central. Breakfast good but a little lacking in variety ie mainly egg based options, no cereals/ muesli/granola/porridge. No toast!
Disliked: See above. Also hand shower in bath but no shower curtain or door so no use really.
Giles Mon, 24 May 2021
Michael Sat, 22 May 2021
Great location and atmosphere but...
Liked: Great location, cheerful attentive staff. Good atmosphere. Good cooked breakfasts.
Disliked: Surprised not to be offered cereal, fruit, fruit juice. The only bread was herby foccacia which was a bit strange with marmalade.Bathroom fan was very noisy and lights kept going out due to movement sensor setting too sensitive. Also when lights came back on shower light flashed once per second. All room light bulbs are incandescent which use 10x more electricity than LED.... why?Guest corridor is locked until 0900, so if you want to go out you have to use the fire escape.
Jacqueline Sat, 26 December 2020
So good that we'd like...
Liked: The staff were extraordinarily kind and helpful and even delivered a complimentary tray of tasty treats and a bottle of Prosecco to the room on Christmas Eve.
Disliked: It would be even better with its own car park.