The County Aparthotel Guest Reviews
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|0.3 miles from Newcastle upon Tyne centre|
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Penny Sat, 8 May 2021
Peter Sat, 24 April 2021
Was nice but it's a...
Liked: Was comfortable and great central location. Friendly staff. Room was clean with tea/coffee/ shampoo etc provided. Less than 5 minutes walk from Central station and near lots of shops, Tesco metro about a 7 minute walk away too.
Disliked: Says 1 bedroom apartment when it's actually a studio-wouldn't have booked a studio at that price! No tin opener and rooms not cleaned daily (so it's not an aprthotel). There was a towel outside the lift when I left for work that was still there when I came back. Could do with kitchen utensils (serving spoon, kitchen knives, tin opener etc. Also, took me about 15minutes to check-in (no queue just an issue they had with room allocation).
Stuart Sun, 18 April 2021
Liked: The staff on the front desk were excellent.
Upendra Thu, 26 November 2020
Liked: Great property was my second time back
Douglas Wed, 4 November 2020
Communication Training Required
Liked: I have no idea what this aparthotel is like, as obviously I didn't stay there. The Vermont Aparthotel which I was booked into as an "alternative" was pleasant enough but kitchen was poorly equipped, and very noisy due to quayside location.
Disliked: Had my reservation changed to another aparthotel in a completely different part of the city without any notification, or offering us a choice of alternative or refund, only found out when I turned up and found it locked up. When I complained I was offered a complimentary breakfast... in yet another different hotel!Still waiting for refund of £100 security deposit which I was also not told in advance I would have to pay. Adequate accommodation, but shockingly poor communication spoiled what was meant to be surprise treat. As was traipsing back and forth from one side of the city to the other.
Adele Sat, 24 October 2020
Liked: Everything we needed and centrally located. Staff on reception very helpful.
Shelley Thu, 8 October 2020
Great location, great staff, great...
Liked: Great location. Staff very helpful and friendly. Check in was easy and apartment very clean.
Disliked: A bit pricey but it was definitely worthy of its 4 star status
Miyo Wed, 7 October 2020
Liked: Location is nice
Disliked: I paid a deposit of 100 pounds, but so far I haven't received a refund
Craig Sun, 4 October 2020
Great location poor customer service
Liked: Large room great shower
Disliked: Room only serviced once during are 4night stay
Anna Fri, 2 October 2020