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Mercure Telford Hotel eee - 0808 281 2653
Mercure Telford Hotel, Castlefields Way Madeley Shropshire, Telford -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (485 Ratings)
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
Set in a prime location of Telford Mercure Telford Madeley Court Hotel puts everything the city has to offer just outside your doorstep. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at the Mercure Telford Madeley Court Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Convenience and comfort makes Mercure Telford Madeley Court Hotel the perfect choice for your stay in Telford.

Check-in time: 14:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Coffee shop
` Fishing
` Hiking
` Wheelchair accessible
` On-site parking
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Outdoor recreational features
` Room service available

Mercure Telford Hotel Guest Reviews

Overall Average Score: 
Pleasant (3.2 out of 5)

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5

Exceptional - 5.0 out of 5

Mark, Bromsgrove Wed, 22 August 2012

Liked: Excellent hotel - lovely old buildings but the rooms are very well kept, food first class and the staff even better!
Disliked: None.

0.5

Poor - 0.5 out of 5

Richard Tue, 5 September 2023

TOTAL DISASTER. THE HOTEL WAS CLOSED AND BOOKING.COM SHOULD NOT HAVE ALLOWED US TO BOOK IT!!!!!

Liked: It was closed and we couldn't stay there. The managers who were there were helpful.
Disliked: The fact that it was closed and had been for nearly two years.

0.5

Poor - 0.5 out of 5

Richard Tue, 5 September 2023

TOTAL DISASTER. THE HOTEL WAS...

Liked: It was closed and we couldn't stay there. The managers who were there were helpful.
Disliked: The fact that it was closed and had been for nearly two years.

0.5

Poor - 0.5 out of 5

Sally Mon, 12 June 2023

total letdown

Liked: Now used to house Asylum Seekers so did not stay. We were not informed by either booking.com or the hotel and were turned away at the hotel driveway by two security guards
Disliked: see above

0.5

Poor - 0.5 out of 5

Sally Mon, 12 June 2023

total letdown

Liked: Now used to house Asylum Seekers so did not stay. We were not informed by either booking.com or the hotel and were turned away at the hotel driveway by two security guards
Disliked: see above

3

Pleasant - 3.0 out of 5

Hayley Tue, 2 November 2021

Clean and Comfortable - location...

Liked: The room was comfortable and clean. The location was great. More than enough parking. Staff were very friendly
Disliked: The section of the hotel that I was staying in needed attention, the wall papers was old and in places was ripped. The fire/security door was propped open and was damaged (no handle). Could have done with a fan as the room was stuffy and only had small windows, which did not provide much air.

5

Exceptional - 5.0 out of 5

Rooney Tue, 12 October 2021

Perfect

5

Exceptional - 5.0 out of 5

Rooney Tue, 12 October 2021

Exceptional

4

Very Good - 4.0 out of 5

Anonymous Thu, 30 September 2021

Very good

4

Very Good - 4.0 out of 5

Anonymous Wed, 29 September 2021

Very good

5

Exceptional - 5.0 out of 5

Anonymous Sun, 26 September 2021

Perfect

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Mercure Telford Hotel Castlefields Way Madeley Shropshire, Telford