Very good

Staff , food , location...

Liked: Easy access off the motorway for an overnight stop
Disliked: Beds were not comfortable, need to be updated

Feels like a family run...

Liked: It’s a great location, very convenient
Disliked: Nothing

Not cheap, but very good.

Liked: Great location, clean, modern building, well-equipped room and good Wi-Fi. Food was very good and service was friendly. Dangerously good farm shop - far too many delicious goodies! Delightful surroundings. Tesla supercharger on south side. Definitely not a 'Road Chef'!
Disliked: Shame there wasn't a Tesla supercharger on the north side - where the hotel is. Still, it's a pleasant 15-minute walk!

A very good hotel for...

Liked: Excellent dinner, comfortable room with a lovely view across fields to the hills and very good breakfast
Disliked: Nothing. Very good as it is.

Overnight stay after 6 hr...

Liked: Unfortunately the junction was closed so we drove around in a large circle to get to you. Very frustrating but staff on reception were understanding as everyone was late checking in. All staff we encountered were polite and friendly. Bed was very comfortable and the bed linen exceptional quality much appreciated. Towels and bathroom accessories excellent.
Disliked: Not great vegetarian options on the evening restaurant menu.

Good

Liked: It was OK for motorway service stopover but there's better quality and value for money 10 minutes off the road.

Ideal, super-comfortable stop-over on the...

Liked: Fabulously comfortable room with a lovely view. The restaurant is lovely, and the food quality excellent.
Disliked: The restaurant service could have been quicker and a little more attentive, although the staff were very friendly.

Exceptional