Old room, couldnt run aircon...

Stayed overnight. Everything was clean.Had...

Liked: ALI at reception was very friendly and welcoming and made sure everything was we had booked. Our room was clean, spacious and had good air-conditioning.

Superb

Very old and dated, good...

Liked: Good location
Disliked: Very outdated and over priced

Passable

Liked: Refurbishments are going to be good when finished.
Disliked: Very noisy, more control over other guests needs to be considered.

Good

Liked: Comfortable bed
Disliked: Dirty floor and no soap

Horrible with someone with issues...

Liked: The location
Disliked: Pool was tired and dirtyNo restaurant on site but not managed in the bookingEvery where was tiredThe jacuzzi spa bath did not work The room had large cobweb on the inside of the windowWindows looked like they had never been cleaned Not worth the money

Attitude of staff was poor...

Liked: The location was good for where we were going.
Disliked: Tiny room. No restaurantVery overpriced room. I had paid more for a superior suitr with twin beds only to get a call the day we were going to say twin beds are not possible in a superior suite and had been moved to a standard room, I asked about the difference in cost to be told by someone clearly not interested, saying there was a $50.00 surcharge for twin beds rooms and if I wasn’t happy to take it up with Booking.Com. Surcharge for a twin room!???? To add to this I also received a curt call prior from someone else saying the room wasn’t paid. Advised Booking.com were responsible for taking money out, I was emailed at time of booking, it would be direct debited in November. Funny thing is, I had tried several times calling the Hotel prior to my booking with not one answer. Gave up in the end. Poor, rude, unhelpful service, ridiculous price of standard room, for which I had booked a superior room. Need to lift your game for a “new takeover”. Oasis I have never had a problem with in the past!

Good