Surestay Plus Hotel By Best Western Coquitlam Guest Reviews
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Write a review
Anonymous Sat, 20 July 2019
Surestay is the place to...
Liked: Very comfortable, awesome friendly staff and the location is great!
Disliked: Housekeeping can be hard to catch once we missed them in the morning but overall the front desk always helped when we needed assistance.
Lionel Wed, 17 July 2019
Hotel for short business trip
Liked: Visit for business trip, skytrain 10min walking distance (30min to waterfront station), basic breakfast but sufficient, big rooms
Disliked: Nothing at walking distance around hotel, car is needed to go out. Room on street side are noisy
Teresa Tue, 16 July 2019
Kathy Wed, 10 July 2019
Disliked: My room wasn?t ready
Gregory Tue, 9 July 2019
Think about it first.
Liked: Not a thing.
Disliked: Out dated
Russ Tue, 9 July 2019
The location of the hotel...
Liked: Hated the paper plates etc. and plastic cutlery. The Sure Stay in Victoria had decent washable dishes and real cutlery. individual yogurts in several flavors.
Disliked: The amount of garbage produced at breakfast time.
Dilip Mon, 8 July 2019
Disliked: Room carpet was like never cleaned. Hard to kill 2 night mare stay
Dilip Sun, 7 July 2019
Anonymous Sun, 7 July 2019
Do not stay here is...
Liked: Good variety offered for breakfast
Disliked: Bed bugs in the room. I was eaten alive and the staff were not helpful in rectifying the issue. First of all they did not believe there was a problem, then they sprayed the room to try and fix the issue with no avail. Poor staff training in dealing with any type of issue or taking care of customers with real complaints. I have reached out to the hotel again since my stay and no one gotten back to me; I am still awaiting a response. Shouldn?t have to pay to stay in a hotel that causes this much pain and suffering as well as dealing with all of the decontamination required now that I am home. Would definitely not recommend this hotel.
William Sun, 30 June 2019
It was great
Liked: We checked in on Friday morning and the guy at the desk was awesome. I will be recommending this hotel to everyone I know going to Coquitlam