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SureStay Plus Hotel Chattanooga Hamilton Place by Best Western eef - (855) 254-7214
SureStay Plus Hotel Chattanooga Hamilton Place by Best Western, 6914 Shallowford Road, Chattanooga, TN -(855) 254-7214
Area: Chattanooga Airport (CHA) - Hamilton Place
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BOOK ONLINE OR CALL - (855) 254-7214
3.5
HOTEL RATING: 
PLEASANT
3.5 out of 5 (1043 Ratings)
12.6 miles from Chattanooga centre
BOOK ONLINE OR CALL - (855) 254-7214
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Hotel Description
SureStay Plus Hotel by Best Western Chattanooga/ Hamilton Place provides free WiFi throughout the property and rooms with air conditioning in Chattanooga. The property is close to several noted attractions around 8.7 mi from Tennessee Aquarium and around 11 mi from Lookout Mountain. Each room comes with a flat-screen TV with with cable channels. All units in the hotel are fitted with a coffee machine. The private bathroom is equipped with a hot tub free toiletries and a hairdryer. The units will provide guests with a microwave. Staff at the reception can help guests with any queries that they may have. Tennessee Riverpark is 6.2 mi from SureStay Plus Hotel by Best Western / Hamilton Place while Hunter Museum of American Art is 8.1 mi from the property. The nearest airport is Lovell Field Airport 2.5 mi from the accommodations.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Water sports
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` seating area
` vending machine
` telephone
` alarm clock
` blackout curtains
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Daily Housekeeping
` English
` Hindi
` Sofa
` Linens
` Carpeting
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Extra long bed
` Accessible rooms through interior corridor available
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Kid-friendly dinning
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Desk/workspace available
` Clothes drying rack

SureStay Plus Hotel Chattanooga Hamilton Place by Best Western Guest Reviews

Overall Average Score: 
Pleasant (3.5 out of 5)

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1

Poor - 1.0 out of 5

Emma, Alabama Thu, 6 October 2011

We planned a sister weekend on September 30th thru October 2, 2011 in Chattanooga. We book our hotel through concerthotels.com so we thought it would be good. We got there and the hotel was nasty. The clerk was very rude when we wanted to cancel because of the room. It stunk, and was very dirty. Dust all over lampshade. The clerk would not refund our money back on card. Or give our $18.00 back he said we had to pay extra.( I think he pocketed that) All we did was walked up to room and went back down and told him it was dirty and he said we were there for hours. HE PLAIN OUT LIED! We just stood there shock that he would lie straight to our face! I have never been treated so badly. So, we lost our money and had to go to another hotel because of how we were treated plus, the nasty room! I urge anyone to never stay at this hotel! When you have to lie to a customer to keep from refunding money. That is BAD BUSINESS!!! I am 46 and have stay at alot of hotels and never have incounter such rudeness and bad behavior by a clerk!!! He should be fire or get a attitude adjustment!! I truly think it was because we were women and he thought he would run over us!! He would not give us any paperwork or anything. He said that belonged to the hotel. When we called choicehotels to report it, they said they were sorry but he told them that we were in the room for hours. God knows the truth! So, I guess that is what he tells them to keep from losing money! We did go to the Comfort Inn. Very clean and nice!!

Liked: When we left.
Disliked: Worst hotel ever!

0.5

Poor - 0.5 out of 5

Wynn Wed, 27 March 2024

Unclean and miserable, was there...

Liked: NOTHING
Disliked: First of all the room was unclean, and then had really noisy neighbors and had to call the office several times with begging that they would go to the room to ask them to quiet down at 5:00 a.m. this didn't happen until 2 hours later. Then the lady at the desk said she would make sure they would not be loud the next day because they were staying again. Here it is 12:30 at night they come in with the kids hollering and screaming and bouncing off the walls and I had to call several times again. And the manager called my room at 1:30 a.m. and said I stood outside the room for 10 minutes and didn't hear anything and I think you're just making it up. I could not believe that he would say something to me like that so the very next morning I got my stuff and got out of there. Do not recommend this place at all !!!!!

3.5

Good - 3.5 out of 5

Williamson Thu, 21 March 2024

Good for a spur of...

Liked: The location was great and the price was very reasonable and our room was very clean
Disliked: Very limited parking, paper thin walls (we could hear the neighbors conversation very easily), bed was very uncomfortable, key cards didn't work well

4

Very Good - 4.0 out of 5

Candi Mon, 18 March 2024

Very good

0.5

Poor - 0.5 out of 5

Scott Mon, 18 March 2024

Bad

4

Very Good - 4.0 out of 5

Blue Sat, 16 March 2024

Very good

Liked: Nice room, nice staff
Disliked: No breakfast, no pool

3

Pleasant - 3.0 out of 5

Dianne Fri, 15 March 2024

Ok

Liked: Price
Disliked: Next to property a homeless person was creating a fire in the entrance to the business next door, looked like he was cooking and fire department came

3.5

Good - 3.5 out of 5

Kristofer Sun, 10 March 2024

Good

Disliked: better transparency with deposits

4.5

Wonderful - 4.5 out of 5

Ingelora Sat, 2 March 2024

Superb

5

Exceptional - 5.0 out of 5

Obrien Tue, 20 February 2024

Exceptional

Liked: I like everything : friendly people, clean room without any smell, air-conditioning, big bathroom, refrigerator, microwave, coffee maker. No any smoking smell.
Disliked: I would prefer 2 shampoo bottles instead of one due to my long hair. But thank you for hairdryer !

4.5

Wonderful - 4.5 out of 5

Maarika Mon, 19 February 2024

Superb

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SureStay Plus Hotel Chattanooga Hamilton Place by Best Western 6914 Shallowford Road, Chattanooga, TN