Best Western Batesville Guest Reviews
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0.8 miles from Batesville centre |
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Bruce Sun, 24 March 2024
Adequate, but about to be...
Liked: We have stayed at this property several times throughout the years and it has transitioned across a few chains (I think). This property is conveniently located, but it is really at a crossroads. It is very banged up and really needs some TLC to the interior. While the breakfast was lacking, the breakfast area looked great, so mostly I am commenting on the halls, doorways, leaking bathrooms, and run-down rooms. The staff was friendly, but the pool was out of service, which is usually an indicator that there are long standing issues that, if not corrected, lead to more decline.
Scott Mon, 18 March 2024
Very good
Jessica Thu, 18 January 2024
Very good
Misty Sun, 10 December 2023
Comfortable
Liked: In a good location.. close to gas station, food, grocery store. Very clean and comfortable room with mini fridge, microwave, ironing board, iron. Does have an indoor pool but pool was closed for maintenance. Hotel was very clean
Disliked: Once booked through booking.com you cannot pay with cash for your room. It has to go on the card used. The front desk guy didn’t know much and wasn’t very helpful. Pool was closed for maintenance so could not use pool. Shower floor was extremely slippery, I do not see how an elderly person could use the shower without falling.
Chris Sat, 9 December 2023
Cozy
Liked: Clean inviting
Disliked: Could have had more variety of breakfast
Thomas Fri, 8 December 2023
Great location and excellent staff
Liked: The staff was very nice and the rooms were quiet. There was some good restaurants nearby and a gas station right across the street
Disliked: I wish the price was a little lower.
Jeffry Thu, 30 November 2023
Enjoyed our stay and was...
Liked: Location was close to our family gathering. Breakfast in morning was good
Christopher Sun, 26 November 2023
Pleasant except for the ridiculous...
Liked: Breakfast was fresh and well stocked. The rooms were clean as was the hotel; however, upon check-in we were notified that the pool was out of order.
Disliked: This hotel does not provide any clear statement online (nor on the Booking.com site) that they "require the customer to proactively communicate to the front desk or the housekeeping staff that you are requesting housekeeping service when you have a multi-day stay". Additionally, the front desk does not "clearly state" this policy upon check-in but rather places a small piece of paper with it noted at the end of 4 other information statements about the room, wifi access, etc., which we never saw because we never pulled out both keys from the pocket. Even though we placed the door placard outside our door which "clearly stated" Please Make Up Room, we were informed when we returned to our room at 9 pm in the evening and in which no housekeeping had been done, "that it was our fault because we didn't notify housekeeping directly" and even though we showed them the door placard that clearly requested it on our door. If customer's have to go to the front desk to request towels, linens, amenities, and then make up their own room, I would suggest that you reduce the room prices.
Baris Thu, 2 November 2023
Very good
Krista Mon, 30 October 2023
Good
Liked: Close to Kroger
Disliked: Hot tub didn't work