SureStay Plus Hotel by Best Western Edmond Guest Reviews
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1.2 miles from Edmond centre |
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Tammy Sun, 14 April 2024
Liked: The staff was very good
Disliked: The smell was terrible. The room needed fresh paint. The sheets and, towels were dingy both very thin and poor quality. Their hair dryer had hair on it. I would not stay there again.
Mattson Sun, 31 March 2024
Dirty rooms and no breakfast.
Liked: I liked the location, that it was pet friendly and that the linens were all white.
Disliked: The room was dirty when we arrived and smelled like mold. There were long black hairs in the bathtub, stains on the bed covers, crumbs on the floors, the mirror was dirty like it had been wiped with a wet washcloth. We were traveling and planned to eat breakfast before we left. When we went to have breakfast at 6:02am (breakfast starts at 6am) nothing was even turned on. I couldn’t even get coffee or juice.
Verified Hotel Guest Sat, 16 March 2024
Liked: The bed and furniture were clean. The shower was great. Staff was nice.
Disliked: It wasn't really clean. The ledge by the window was pretty dirty. The bathroom was ok but the side of the tub was dirty.
Avallone Sat, 16 March 2024
Wouldn't recommend
Liked: Staff was nice
Disliked: Toilet was clogged air conditioner wasn't cold no wifi sink in kitchen area clogged up wouldn't drain housekeeper was rude ants in cereal for breakfast paid 3 nights at 90 a night and would like refund never stay again
Jake Sat, 10 February 2024
Exceptional
Liked: great place
Vargas Thu, 8 February 2024
Bad
Liked: Always stay there one night I did not like it due to the fact that the mattresses or springs and they were very uncomfortable you can fill them in your back and your hips overall the room was decent think I was only there for one night.
Disliked: The hotel week of spices of horrible smell
Jones Thu, 8 February 2024
My main issue was with...
Liked: The city the hotel is in was great! In a nice and lively area! My main issue was with the cleanliness of the hotel, When I arrived there was literal dog poop in the desk area that seemed like it had been sitting there for a multitude of nights and there were SEVERAL surfaces that were covered in gross gunk that had to be wiped down. After I spent a good hour trying to clean everything just to make it livable, it was finally an okay hotel but still continued to smell bad despite me buying air freshener for it. There is also no shampoo or conditioner and only two towels so I had purchased those as well to try to combat the lack of comfort.
Harold Sat, 3 February 2024
Pleasant
Fizer Sun, 28 January 2024
Horrible. Won't ever stay here...
Liked: The breakfast sucked. Only eggs and cereal.
Disliked: The room had pubic hair all in the bathroom. Dog hair and who know what else under the mattress. Couch cushion stained. Toilet and shower stopped up. I booked a room with a pull out bed and didn't get one. Then went to try and switch rooms and was told there wasn't any more. Even tho I just booked another reservation at this hotel with 2 queens.
Patsy Fri, 19 January 2024
Passable
Liked: the staff was nice and the rooms were clean. everything was good except what's listed below. thanks
Disliked: breakfast was the issue. there was never enough served. each day there were people that did not get breakfast. they ran out everyday.the room keys would not stay programed. had to get them reprogrammed everytime we left the room.