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SureStay Hotel by Best Western New Braunfels eef - (855) 271-6236
SureStay Hotel by Best Western New Braunfels, 510 S. State Highway 46, New Braunfels, TX -(855) 271-6236
Area: New Braunfels
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BOOK ONLINE OR CALL - (855) 271-6236
3.15
HOTEL RATING: 
PLEASANT
3.15 out of 5 (349 Ratings)
2.5 miles from New Braunfels centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
SureStay Hotel by Best Western New Braunfels is located in New Braunfels within 2.5 miles of Comal Park and 3.1 miles of Schlitterbahn Waterpark Resort. This 3-star hotel offers free WiFi. The hotel has an outdoor swimming pool hot tub and a 24-hour front desk. A business center and vending machines with snacks and drinks are available on site at the hotel. Comal River is 3.5 miles from SureStay Hotel by Best Western New Braunfels while Texas State University is 18 miles from the property. The nearest airport is San Antonio International Airport 25 miles from the accommodation.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Shops on site
` Exterior Corridor
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Daily disinfection
` Facilities for disabled guests available
` Hot tub/Whirlpool
` Laundry services
` Non-smoking property
` Soundproof rooms available
` Spa services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Pets allowed (charges may apply)

SureStay Hotel by Best Western New Braunfels Guest Reviews

Overall Average Score: 
Pleasant (3.15 out of 5)

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0.5

Poor - 0.5 out of 5

Debra Mon, 5 February 2024

Sucked

Liked: Not much
Disliked: People next door had young kids screaming and playing outside until late, then the smoked weed and our room smelled like it, so we asked to move to another room. Our new neighbors had a dog and it started barking at 07:30 am and woke us up we couldn’t go back to sleep!!!

5

Exceptional - 5.0 out of 5

Barloco Sun, 28 January 2024

Exceptional

1.5

Poor - 1.5 out of 5

Jose Sat, 6 January 2024

Liked: Didnt get my 3 deposit in case of damages for the days we stay . Thats cause we paid in cash
Disliked: My last two deposit in case of damages were not paid back and that is because it was pay in cash

3

Pleasant - 3.0 out of 5

Kevin Tue, 12 December 2023

This guest did not leave comments about this hotel.

5

Exceptional - 5.0 out of 5

Kelley Mon, 20 November 2023

Exceptional

5

Exceptional - 5.0 out of 5

Sara Sat, 16 September 2023

Exceptional

Liked: Staff are very welcoming and kind

5

Exceptional - 5.0 out of 5

Sara Sat, 16 September 2023

Exceptional

Liked: Staff are very welcoming and kind

1.5

Poor - 1.5 out of 5

Brittany Tue, 22 August 2023

Poor

1.5

Poor - 1.5 out of 5

Brittany Tue, 22 August 2023

Poor

2

Disappointing - 2.0 out of 5

Ellen Mon, 31 July 2023

Disappointing

Liked: The front desk staff working nights was very kind. Beds were comfortable.
Disliked: Very old dirty carpets, sink faucet was broken and only had scalding hot water, shower had holes and shower head coming off, black/brown hand prints on the shower walls, VERY loud guests above and beside us with very loud music, banging on doors for 30+ minutes and screaming, party happening above us. Definitely not worth the $200+ per night.

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SureStay Hotel by Best Western New Braunfels 510 S. State Highway 46, New Braunfels, TX