WestSpring Inn - Westlake Cleveland Guest Reviews
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1.6 miles from Westlake centre |
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Chaveeta, Cleveland, visiting Black River Landing Mon, 1 August 2016
The front desk had no interest in my story. I didn't even get a refund, free stay or anything!
Liked: Nothing.
Disliked: Checked in at 4pm to head to an event. Went to shower and I didn't have a drop of hot water! Walked over to a restaurant - brought leftovers to the room and the entire refrigerator was flooded, I assume from the freezer. Came back to the room after my event; layed on the comforter (I never lay in the sheets) and I woke up to what I later found out was a bed bug! I checked out and sat in the breakfast nook until my transportation came, for about four hours! Terrible, will not visit this place ever again!
Rinck Mon, 25 March 2024
Good for the price.
Liked: Very clean and very nice staff. Great for the price.
Disliked: Only breakfast was toast and coffee, beds were small and a little hard.
Rivera Sun, 24 March 2024
Exceptional
Tremia Sun, 24 March 2024
Very good
Tremia Sun, 24 March 2024
Very good
Steely Sun, 24 March 2024
Exceptional
Rivera Wed, 20 March 2024
Good
Qasem Tue, 12 March 2024
Exceptional
Nathan Mon, 11 March 2024
Exceptional
Sheri Mon, 11 March 2024
Bad
Dianne Sat, 9 March 2024
Awful, never had such a...
Liked: Location ok, otherwise horrible. Drive up registration, couldn't understand the clerk. No amenities, though they said they had room service, scary thought of eating it.
Disliked: There was no hot water in the shower, we called qnd they said they would check it. He didn't come so we called again. A very disgruntled, huffy staff pounded on the door, didn't speak kindly. He went in and said you have warm water. Well Luke warm isn't warm when it hits your body. I couldn't do it. He then stormed out and slammed the door. It was horrible!! There was a hole in the tub and a hole in the wall outside of the tub. We should be reimbursed!!!