Comfort Inn Detroit - Troy Guest Reviews
Write a review
4.0 miles from Troy centre |
Write a review
Tina, Wyoming, visiting MSU Management Education Center Sun, 13 November 2022
Priced right and they did not just stop there. Everything was what I expected and more.
Liked: Greeted and the ambiance was a relaxed setting and fresh and staff was always there to help at all times and beyond.
Disliked: Nothing.
Charles Fri, 5 April 2024
Exceptional
Essence Mon, 1 April 2024
Good
Liked: Very clean, customer service was great was very quiet and the bed was very comfortable.
Disliked: Didn’t have a variety of breakfast (for the Main course) only had sunny side up eggs with what seemed like microwaveable bacon.
Warren Mon, 1 April 2024
Not good. Won’t return.
Liked: -Fridge in room-Good air conditioner -Friendly housekeeping made special trip to get me some needed room supplies. -Friendly, well-written texts during stay offering help. -Big TV-Lemon water, cookies, coffee offered in lobby-Lots of comfortable couches, chairs in lobby -Friendly manager at front desk seemed genuinely open to feedback
Disliked: -Housekeeping knocked despite ‘Do not Disturb’ sign-Housekeeping did not clean my room despite me asking them to. -No ‘please clean room’ sign provided -Freezer in room fridge not cleared. Soda bottle was left inside.-No shampoo in shower-installed bottle -Bathroom floors aging, yellow and kind of gross. -Shower and bathroom sink handles don’t function well. Made controlling water temperature difficult. -Cheap desk chair wouldn’t lock and wife nearly fell backward multiple times. -Room door shuts so loudly -Standup light not plugged in for some reason-Some power/USB outlets in room did not work-Drawers at foot level. Who can bend this low?!-Art on wall sad, ugly, super cheap-looking. -Halls look like prison hallways-Trash constantly left on hallway floors, rarely cleared. -Free lobby cookies… what should have been a nice touch turned into another missed detail as I only saw them in stock once in my 3-day stay. -Surprisingly delicious complimentary lemon-infused water in lobby… but the drip tray always crashed to the floor whenever used. Again, annoying details like this matter and are avoidable with just a little bit of care and attention. -Complimentary coffee in lobby is cold outside of breakfast hours. -More to mention but I think I’ve made my point
Shaard Thu, 28 March 2024
Good
Liked: The room set up was appealing to the eye. Mini refrigerator was very convenient and loved the full body length mirror.
Disliked: The bed sheets, comforter was questionable. There was tiny little particles of something along with very short prickly hairs. Had to entirely remove the sheets to shake it off because we were itchy and uncomfortable. A couple layers beneath, the mattress proctent was stained what appeared to be dry, old coffee or tea stains. The head board didn't seem wiped down. There were greasy smudges on it, perhaps from someone's hair rubbing against it.
Hanzalah Tue, 19 March 2024
Comfortable and relaxing
Liked: Close to bus transportation stops
Donald Fri, 15 March 2024
Good
Micelli Tue, 12 March 2024
Perfect place for families to...
Liked: The hotel was clean and the staff was very helpful
Mildred Mon, 11 March 2024
Superb
Molina Mon, 11 March 2024
Very good
Roseanne Mon, 4 March 2024
It was nice n clean
Liked: The bed was pretty comfy.. the ppl that work there r nice too.
Disliked: The pillows were too squishy!! My head totally sucked in! If u want a firm pillow bring your own.