The Inn at Stone Mountain Park Guest Reviews
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1.6 miles from Stone Mountain centre |
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Haddock Mon, 25 March 2024
Very good
Tiffany Mon, 18 March 2024
Worst experience ever.
Liked: This property was wonderful before the pandemic. The location is perfect.
Disliked: Dark and desolate upon arrival. Office locked, felt unsafe. As we made our way to the room, pot smoke filled the hallways and our room from the people that were there smoking. Not an environment for my 7 year old at a family oriented park.
Susan Thu, 14 March 2024
Didn’t stay - not open!
Disliked: Well, I was SUPPOSED to stay here, but a week before my trip, my son called to tellme they’d driven by and it looked like the Inn was closed. Many, many phone calls later, I found out that “due to low occupancy” they weren’t keeping the Inn open during the week and would let me know where they were going to place me before my trip. Two days before I left I was called from the Evergreen Resort and informed that I would be staying there. So I can’t rate the Inn anything but lacking in timely notification to their guests.
Tiffany Wed, 13 March 2024
Sensational
Liked: Everything
Disliked: Nothing
Kia Mon, 4 March 2024
The worst stay at a...
Liked: The property was conveniently placed next to the event that my daughter was participating in.
Disliked: We had to be relocated to three different rooms and each one of the rooms would be considered unlivable. The first room had the water piping completely detached among some other small issues in the room that we had to get a tech for. The second room had no working plumbing as far as the toilet. You would think when we had to be moved again They would do a thorough check on the next room but in this case they did not and our 3rd room’s water was a dark burnt orange as if the pipes were rusted over. Other small things like my face breaking out from the water, TV or cable completely disconnected. Dead roaches on the floor and a spider in its web, which means it built a home. The stale smell in 2 of the 3 rooms. An A/C unit with cracking all around it as if there was condensation. I contacted the property so that they could do the right thing and address the matter and no one has called me back. I even told booking. Com about the situation and they tried to reach out for me and the property did not respond to them either. Bad things happen and it is unfortunate that companies are so willing to take your money but not willing to even talk to you when things go wrong and try to fix it.
Chequetta Mon, 26 February 2024
Exceptional
Jeff Sat, 17 February 2024
Exceptional
Shuching Tue, 13 February 2024
Bad
Julie Sun, 11 February 2024
Nightmare
Disliked: My initial thought of the the hotel room was that it was OK. I shortly found out that the sink and shower did not drain, and there was no soap. When we went to the front desk to get a bar of soap, the staff could not find any to give me. However, the worst part was when we woke up in the morning, there were bedbugs all over my daughter and myself, all over the sheets and the pillows as well. I had to throw away hundreds of dollars worth of luggage and clothing. I am so stressed and fearful that they will end up in my house and cost me even more money. It was disgusting and unsanitary. We were there from 10 PM until 5 AM and I will never go back.
Tiffany Sun, 11 February 2024
Poor
Liked: Pricing
Disliked: Very old and dated property and room!