Sonesta ES Suites San Jose Airport Guest Reviews
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2.5 miles from San Jose centre |
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Kaimakuahine Sun, 24 March 2024
Great breakfast.
Liked: The room we had was perfect for our needs and the parking was very convenient. The 2 bathrooms were such a sanity saver especially when everyone got the urge at the same time!
Disliked: The first unit we checked into had fleas so they moved us to another compatible, if more worn out, Unit. The carpet leading into the kitchen was shredded ( I couldn't think of a better word) and there were exposed tacks on the baseboard. The vent fan in the bathrooms did not work well and there was trash behind the bed/furniture.
Tammi Thu, 21 March 2024
Room size and layout nice,...
Liked: The location was convenient however, there were a lot of homeless people, broken down cars and trailers and RV's lined the streets all around the hotel and there was a lot of litter everywhere.
Disliked: The staff was rude, the beds were rock hard, the A/C did not work, there was only 2 towels provided for a 6 person room and when I asked for more I was told to bring my dirty towels to the front desk. The walls were paper thin and the neighboring was having a very loud party through the night. Carpet was frayed and dingy, bedskirts were stained, couch was dirty and had rips. No fans and no working A/C
Lydia Tue, 19 March 2024
Clean spacious 2 bedroom unit....
Liked: Spacious and clean. Front desk is friendly and helpful.
Disliked: Homeless encampment near by.
Margaret Sun, 17 March 2024
Wasn't sure at first arrival...
Liked: Breakfast, suite of rooms, close to airport. The rooms were clean. Staff was awesome. We had everything we needed.
Disliked: Neighborhood was sketchy, homeless camp in front of hotel made it feel not safe. Across the street from our room in a parking lot was a security system that flashed bright lights and played loud messages throughout the night. Everything felt old and in need of an upgrade; the furniture, the rug, fixtures etc. No pool or hot tub....pool wasn't being used there were literally ducks swimming in it.
Gina Fri, 15 March 2024
Great room
Liked: The suite
Disliked: All good
Oscar Fri, 15 March 2024
Pleasant
Mike Wed, 13 March 2024
Disappointing
Bobadilla Sat, 9 March 2024
Exceptional
Ankit Thu, 7 March 2024
Value for money.
Liked: Room was adequate size
Disliked: They have a weekly room cleaning service. I suggest that this should be daily or alternate day.Also, menu breakfast need enhancement.
Agape Tue, 5 March 2024
Ok
Liked: It was close to home and work
Disliked: There were roaches. We told front desk about it and they apologized and they can’t do anything about it. Our next door neighbor was loud and they were fighting all night. Again, front desk said they couldn’t do anything about it.