Exceptional

Liked: That it was clean ... you could even smell it
Disliked: I wish I could say there was something I didn't like ... but there was nothing everything was great .

UT was a pleasant stay

Liked: The beds
Disliked: Breakfast

Exceptional

Superb

Disliked: That the pool was not available for use. This should be noted on booking sites when amenities are not available.

Liked: Great comfy beds and pillows, great hot breakfast. The Internet cafe area on 3rd floor had fresh ground coffee and a massage chair .
Disliked: No I liked it all

Liked: Massage chair on our floor. We had a suite and it was fully furnished! We also had a bath tub!
Disliked: Front desk staff was slow, didnt answer the phones, they wouldnt greet customers waiting to be helped at the counter and they complained about the cleaning staff who was completely slammed and doing their best. Pool/hot tub was not operational.

Liked: Everything
Disliked: Nothing

Family friendly..amazing stay

Liked: The 2 room 2 bathroom suite was amazing! Big for a family of 7. Loved the breakfast. Loved the common area with the massage chair! Teens loved the mini coffee machine for tea and hot chocolate
Disliked: Pool was out of commission

Exceptional