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The Harrogate Inn - The Inn Collection Group eeee - 0808 281 2653
The Harrogate Inn - The Inn Collection Group, 1 Ripon Rd, Harrogate -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
4
HOTEL RATING: 
VERY GOOD
4 out of 5 (2000 Ratings)
1.0 miles from Harrogate centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
The Harrogate Inn - The Inn Collection Group Harrogate sits among landscaped grounds in the center of Harrogate. The hotel underwent refurbishment in 2023 with all public areas beautifully restored. All bedrooms feature seating areas and free Wi-Fi is available throughout the hotel. The restaurant serves local produce and guests can enjoy drinks and light snacks in Barking George. A la carte breakfasts are served daily. The Harrogate Turkish Baths Royal Pump Room Museum and Valley Gardens are all within 5 minutes walk from the hotel.

Check-in time: 15:00   Check-out time: 10:30
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Garden
` Bar
` 24-Hour Front Desk
` Elevator
` Packed lunches
` Heating
` On-site parking
` 24-hour security
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Sun Deck
` Non-Smoking Rooms Available
` Parking Available
` Wine/champagne
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Free face masks
` Food delivery
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Allergy-free rooms available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

The Harrogate Inn - The Inn Collection Group Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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5

Exceptional - 5.0 out of 5

Kerri Thu, 21 March 2024

perfect hotel , perfect location.

Liked: lovely cosy room, very comfortable.Breakfast was lovely and staff very helpful and friendly.

4

Very Good - 4.0 out of 5

Leon Thu, 21 March 2024

Very good

5

Exceptional - 5.0 out of 5

Debby Thu, 21 March 2024

Comfortable and happy

Liked: We were originally booked into a cosy double. We were upgraded to a larger double when we booked in as the hotel wasn't full. We both appreciated this suggestion by the member of staff. The location and food were both excellent
Disliked: Nothing

2.5

Fair - 2.5 out of 5

Sudie Wed, 20 March 2024

Very disappointing-a great hotel that’s...

Liked: The location was great
Disliked: I’ve stayed here-under different management-several times before and despite the expensive, slick refurbishment to the bar and dining area, everything about the experience was inferior to how it used to be. There seems to be a general lack of pride and professionalism and the hotel looks tired, especially on the upper floors and certainly in our bedroom. The lack of a reception desk was puzzling and when a member of the bar staff eventually came to check us in-at the bar itself-there was no greeting and very little interaction. Both of us noticed his scruffy appearance, too. In fact, the casual attitude and dress of the staff throughout the hotel was very marked, hardly befitting what purports to be an upmarket establishment. The check-out was a similarly disappointing experience, with no pleasantries-same guy, same indifference.The breakfast experience on the 2 days we were there was mediocre at best. The quality of all the food available was distinctly average, the hot and the cold. Both times-one early, one later- there were several items missing from the hot food trays and people were standing around waiting for more to come out. There was also only a very little, sad-looking fruit salad left and only a few yogurts. When I spoke to a member of staff about it, his excuse was very lame-‘everybody has come down at once’. Not even true- loads more came down after that. The evening dining was a slightly better experience but again the service was lacklustre and our different pasta dishes were both congealed and dry on top-looked like they had spent too long under the heat lamp. Overall, we both felt there was a singular lack of enthusiasm and professional pride among the staff-and a feeling there was no leadership in the various departments to oversee and address failings. The hotel feels very different these days-but sadly in a negative way; it’s definitely gone downhill. We certainly won’t be returning and wouldn’t recommend the hotel. Such a shame.

1.5

Poor - 1.5 out of 5

Lisa Tue, 19 March 2024

Wouldn’t stay there again.

Liked: Bar/restaurant area beautiful. Location very good.
Disliked: Rooms are tired. Cheap furnishings in room. Beds are too small and bedside cabinets too close to beds. Mattress and pillows very hard and uncomfortable. Bathroom needed an update, grout missing and peeling around sink area. Shower needed re-sealing and stains around shower enclosure. Carpet was stained and fraying on steps to bathroom. Standard room very small and better places to stay for similar price.

2.5

Fair - 2.5 out of 5

Kerry Mon, 18 March 2024

Great location for a one...

Liked: Great location and lovely bar/restaurant decor!
Disliked: Radiator was turned off and the room was freezing on entering. Assuming the switch on the wall was controlling the heat, it took investigation to work out the radiator was actually turned off.The road outside the room was very noisy, the window frames contained fixtures to allow for secondary glazing, I’m surprised these aren’t present to prevent at least some of the noise.TV didn’t work well, the cable behind the tv was damaged which meant the signal was crashing every 5 seconds which made watching a tv program extremely hard work.I appreciate it is an old building but the maintenance of the room had been poorly maintained, this was very noticeable in the bathroom. We attended the restaurant for dinner, with only several tables occupied. From ordering we waited 45 minutes for our food to arrive (we was not made aware of a long wait), on arrival they hadn’t got the full order correct so it had to be sent back and the the mash and gravy on the other dinner was cold.

4.5

Wonderful - 4.5 out of 5

Charles Mon, 18 March 2024

Very very pleasant

Liked: Very clean ,loverly public areas

3.5

Good - 3.5 out of 5

Stephen Mon, 18 March 2024

Good

Liked: Central location, staff friendly and helpful, room clean and tidy. Hotel generally very well presented.Breakfast tasty. Option of free drink in the bar if skipping a room clean.
Disliked: Self check in, although acceptable, unexpected for a premium hotel option.Hot breakfast served with cold plates, causing food to go cold quickly. Breakfast times too short - ending 9:30am on a Sunday. Causing a rush of guests around 9am and resulting in lack of tables, glasses and cups with some food options being unavailable and not being replenished before closing.Staff unclear on details of how to action the room clean/free drink swap, so unable to use.

3

Pleasant - 3.0 out of 5

Helen Mon, 18 March 2024

Great staff let down by...

Liked: Great staff, bar area, parking and location
Disliked: Bedroom like a cupboard, looking very tired and noisy

3.5

Good - 3.5 out of 5

Robert Mon, 18 March 2024

Good

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The Harrogate Inn - The Inn Collection Group 1 Ripon Rd, Harrogate