SpringHill Suites by Marriott Houston Brookhollow Guest Reviews
Write a review
5.8 miles from Houston centre |
Write a review
Crystal Sun, 14 April 2024
Very good
Liked: Rooms was nice size
Disliked: Indoor pool was not working. The breakfast wasn’t the best.
Lisa Sat, 23 March 2024
Great place for a short...
Liked: Location, location, location. Near gas station and with easy access to the highway but also in a quiet zone. The room offered a functional kitchenette with microwave and fridge. Both bed and couch were comfortable.
Disliked: The sink in the room was clogged and the elevator had a terrible odor. In addition to lackluster breakfast. And was also surprised to see the indoor pool was closed permanently. The website did not disclose that information.
Deaundria Mon, 18 March 2024
My stay was okay i...
Liked: The location of it
Disliked: The bathroom was not clean and the tub would get stopped up with water .
Stephanie Sat, 16 March 2024
Uncomfortable beds, bugs, dirty, poor...
Liked: Nothing. No snacks, poor breakfast, indoor pool was closed all spring break, ceiling was falling apart
Disliked: Everything
Otelia Thu, 14 March 2024
Look forward to my next...
Liked: I had a short visit— I was comfortable and was able to get a good night rest—everything was good 😊
Disliked: I was not displeased with anything
Bombardier Mon, 11 March 2024
Passable
Liked: Check in/check out was easy.
Disliked: When we arrived the room had trash in the sink, no toilet paper. The pull out couch bedding was dirty. We had to ask for extra blankets 2 different times. Also aat the end of one of the beds, it felt like there was a hole in the subfloor. We were on the 3rd floor so it felt unsafe.Also the elevator made a weird noise and we did not see a sticker of last inspection
Ilse Sun, 3 March 2024
We decided to cancel, we...
Disliked: My reservation 2 queen bed/sofa bed was not available. Rooms were dirty. A/c heater not working. I got charged security deposit $160 that was not stated.
Lori Sun, 3 March 2024
The worst facility and stay...
Disliked: The first room, the bed didn’t have a sheet on it. They changed my room, however, the bathroom light was out and it took an entire day to change the fixture. The phone chord had a short in it. I had to go downstairs to check with front seat. Housekeeping never cleaned our room. Disgusted!
Chavonne Wed, 21 February 2024
Passable
Disliked: Smoke alarm battery needed to be changed. Toilet didn’t work. Phone in room didn’t work.
Kimberley Thu, 18 January 2024
Liked: The location was easy to get to and find.
Disliked: The breakfast was nonexistent- there were 6 yogurts, stale muffins, biscuits with sausage gravy, dry cereal and no milk. The juice machine did not work. Coffee ran out by 8:30. The toilet was stopped up. When I called down to fix it, no one answered.