Liked: The atmosphere is nice and relaxing. The room and other guests were quiet.
Disliked: The bed is not that comfortable.

Very good

Bad

Liked: Pool
Disliked: Customer service

Exceptional

Liked: Wonderful view on the pay. The hotel is modern. The room is big and clean with a comfortable bed. Pleasant bonus - work desk and sofa in room.

Exceptional

Exceptional

Superb

Great location-poor customer service

Liked: The location was convenient and the parking was included and on site. The room we were eventually moved to was excellent. The view was wonderful.
Disliked: The AC did not work. It took over 2 hours to have it evaluated. The front desk person made it clear they were booked and it was unlikely they could move us. I had to stay in the lobby to make sure they kept their word to make sure it was checked by the electrician and a new room was found. Our family was visiting for a funeral, it was a very hot weekend. It finally was resolved by the electrician. Would have been helpful if the front desk staff would have communicated with us and been committed to make sure our stay was pleasant. The staff was very off putting and made it clear it was our problem and not theirs. Would not stay again, sorry

Exceptional

Liked: Dont let the older outside look fool you. This place was amazing. Very up to date and impressive on the inside
Disliked: Thought that paying for 4 people we would had got 4 breakfast vouchers but had to pay for them in the morning.