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Sonder — South Congress eeee - (855) 270-4339
Sonder — South Congress, 1221 South Congress Avenue, Austin, TX -(855) 270-4339
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BOOK ONLINE OR CALL - (855) 270-4339
4.25
HOTEL RATING: 
EXCELLENT
4.25 out of 5 (39 Ratings)
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Set in Austin in the Texas region with Shoal Beach and Austin Convention Center nearby Sonder — South Congress offers accommodation with free WiFi and free private parking. All units here are air-conditioned and feature a flat-screen TV a living room with a sofa a well-equipped kitchen with a dining area and a private bathroom with bath or shower a hairdryer and free toiletries. A dishwasher a microwave and fridge are also offered as well as a kettle and a coffee machine. Popular points of interest near the aparthotel include Congress Avenue Bridge Palmer Events Center and Texas State Capitol. The nearest airport is Austin-Bergstrom International Airport 10 km from Sonder — South Congress.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
x
Free Breakfast
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Swimming Pool
` Air Conditioning
` On-site parking
` outdoor pool
` Free Wi-Fi
` Outdoor pool
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Contactless check-in/out

Sonder — South Congress Guest Reviews

Overall Average Score: 
Excellent (4.25 out of 5)

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4

Very Good - 4 out of 5

Armand Fri, 24 September 2021

overall, good stay

Liked: good location
Disliked: gate key card not working

4

Very Good - 4 out of 5

Scott Mon, 20 September 2021

Very good

Liked: Clean and well located.
Disliked: Multiple aspects have been broken in the past and poorly repaired. Small things like toilet paper holder, etc

5

Exceptional - 5 out of 5

Magruder Fri, 17 September 2021

Exceptional

2.5

Fair - 2.5 out of 5

Dr Mon, 30 August 2021

Nightmare booking on Sounders

Liked: The apartment was well equipped with all facilities. However the TV had no cable. Just a commcast connection.
Disliked: In all our travel history, we've never come across a situation where the location is marked by an address which had no access. We approached the building number given but found no keypad. On calling the company, we found out... after an hour of standing (on a mosquito infested street) and trying to verify our identity through a phone , that it was the Lola apartment complex (behind the address given on our booking page). The company should have clearly mentioned this name. Imagine, that you've made an account with Sonders, paid in full via credit card and yet you're frustratingly trying to get into your booked place. The only honourable mention here would be the Sonders rep, GIO, who stuck with us ... profusely apologising through this whole debacle. Because of this, we weren't able to get any dinner as all the restaurants had closed down which was a shame as we had come to Austin for one night to try the cuisine. Additionally, we could only use the car access code because the pedestrian access key to the complex was broken. We finally got in and the apartment was ok for amenities and size but housekeeping could have been better as there was a pile of dust on the headboards and one of the taps only had very hot water and no cold. The water pressure on the master shower was pret poor too. But the most disturbing aspect was having heard that the communal areas, ie lounge and hallway, may have video cameras. This made us really uncomfortable walking around and just relaxing. With improved directions, cleaning and privacy, the apartment could have been a lovely place but, as it stands, we will not book here again. I will add that it us on the second floor and we did not see any disabled access and if there was an elevator we were not aware.

2.5

Fair - 2.5 out of 5

Beata Sun, 20 June 2021

Passable

Liked: Location was great, the apartment inside was decent, everything was working well incl.AC which was very important.
Disliked: Walls were paper thin. Water in the sink had very strong mold smell, I dont know if this is the case for Austin in general but it was gross. Some of the kitchen things where not very clean and there was plenty of dust on the floor (when I moved the bed there were thousands of dust bunnies, I had to wash the floor myself). The building was very dated and didnt feel super safe - if I?d known this will look like it and will be ground floor apartment I wouldnt have booked it. Also communication with the customer service of Sonder is very frustrating - people there are helpfull and kind but the app makes the communication a pain.

2.5

Fair - 2.5 out of 5

Sharon Sat, 20 March 2021

location was amazing but property...

Liked: location was excellent.
Disliked: property was run down. broken boards, dangerous hanging gutter outside our balcony that would blow in the wind and hit our unit. a lot of noise at night from a surrounding units.

5

Exceptional - 5 out of 5

Jumana Tue, 5 January 2021

Exceptional

4.5

Wonderful - 4.5 out of 5

Anonymous Thu, 24 September 2020

Good area and enough room

Liked: It was so close to everything we wanted to be by. And it was clean inside the actual apartment.
Disliked: Out side in the hallway common ways it was dirty. Like tumbleweeds of trash and fur? Just needs to be given a thorough sweep through. Because steps had lots of debris as well.

2

Disappointing - 2 out of 5

Erandy Mon, 10 August 2020

Great Location.

Liked: The location is AMAZING. Walking distance to everything. Super close drive to the lake.
Disliked: Customer service is a little disorganized. You cant speak to anyone in person it all has to be done through a help line. Gave me the option for early check in and once I got there EARLY code to enter did not work. When I called Customer service they said there was nothing they could do & just had to wait for the original check in time. Threw our plans off alot since we had planned for the early check in like THEY had offered.

5

Exceptional - 5 out of 5

Amanda Fri, 7 August 2020

Exceptional

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Sonder — South Congress 1221 South Congress Avenue, Austin, TX