Smith And Western Guest Reviews
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|1.3 miles from Tunbridge Wells centre|
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Mcqueen Sun, 1 November 2020
Nicola Sat, 31 October 2020
Comfortable stay in a fun...
Liked: Comfortable and clean room, spacious too. Subtle theme and classy furniture. Bathroom was lovely and very spacious. Staff really friendly and helpful. Breakfast is included and was lovely, we got the full English and it was a real feast!
Disliked: Little soundproofing which meant we could hear music from the bar below until closing and then voices and movement from rooms around us. You can hear cars outside but this does not happen too late as the road gets quiet at night time.
David Thu, 29 October 2020
relaxed and generally comfortable place...
Liked: breakfast was good
the bed was very comfortable
staff were friendly
generally relaxed atmosphere if a bit too determinedly cowboy (doesn't really go with Kentish accent)
Disliked: staff not very efficient - e.g. it took 6 questions to discover there were no bookings left for dinner atmosphere was a bit too yee-ha for my taste (but that's a matter of choice) room was dull and poorly lit no fridge in room tv poor quality, poor channel choice not convinced the hotel merits a 4 star rating
Anonymous Sun, 25 October 2020
Steve Tue, 20 October 2020
A Great place to stay!
Liked: Staff and Food.
Labet Tue, 20 October 2020
Anonymous Sun, 18 October 2020
I stayed with my daughter...
Liked: I like the fact that it was an old train station once and the cowboy theme was brilliant
Ronald Sun, 11 October 2020
Dawn Sun, 11 October 2020
Liked: Lovely themed hotel, food in the evening was great, breakfast that was include you couldn?t fault, going back in February
Claiee Sun, 11 October 2020
Liked: Nice staff, good location, fun concept,free breakfast.
Disliked: Very loud music from downstairs restaurant filters into bedrooms. Z-bed for child and also main bed and pillows not at all comfortable. Not suitable for families due to noise and very drunk guests - would be fun without kids.