Sleep Inn & Suites Bush Intercontinental - IAH East Guest Reviews
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Write a review
Rifatul Fri, 24 December 2021
Jerry Thu, 2 December 2021
Liked: There was no food available. There was a sign that said they couldn?t afford to buy food right now.
Disliked: We stayed less than an hour. It was filthy and no way we were going to stay there.
Quinntonia Tue, 30 November 2021
Annie-claude Mon, 29 November 2021
Anonymous Sat, 27 November 2021
Liked: Price and proximity to airport
Disliked: First 2 rooms had tv issues, finally they sent me to a vacant room to get good remote and leave bad remote for next unexpecting guest. Last room was on side of building facing a dog pound or boarding facilitate. Fortunatly the barking stopped at about sunset.
Catherine Sat, 27 November 2021
Comfy, prompt shuttle
Liked: Airport shuttle drivers were so kind, efficient and professional.
Disliked: Should have issued a partial refund since breakfast was canceled.
Modupe Wed, 24 November 2021
Comfortable and closer to destination
Liked: No Breakfast, unexpected
Disliked: Make breakfast available
Nataliia Mon, 22 November 2021
Good for a short stay
Liked: I liked the location, as we needed a place closer to the airport. The room was clean and we had all the amenities we needed. We also had breakfast included but did not have a chance to try it, as we left very early in the morning. Sherry at the Front Desk was very friendly and helpful. She helped us get a shuttle back to the airport and we had some great conversations before we left!
Disliked: We were told we can get a shuttle from the airport to the hotel and that we need to call and let them know when we are ready because it takes 10-12 mins to arrive. We called when we received our bags and were on the way to the exit. We waited 50 minutes before the van arrived. We had to call back to the hotel and a lady told us "Sometimes, is the driver does not see anyone, he would just leave" Funny because there were at least a hundred people outside. We were on a time crunch, as we flew for one night for an event and that threw us off for sure. Another thing was that it was freezing in the room and the Heat mode on the A/C did not work. We were sleeping in our coats at night. The room was 304.
Catherine Fri, 19 November 2021
Liked: The staff was very friendly and helpful. Airport shuttle was prompt and efficient! Great place to stay!
Disliked: Before was a bit uncomfortable, too hot in common areas, no bathtub.
Alan Fri, 12 November 2021
URINE soaked mattress
Liked: Awful stay
Disliked: My mattress was completely broken and was SOAKED in PEE. How can the cleaning staff not notice that the bed reeks and is soaked with pee, and there is a giant crater in the middle of the mattress? I'm not saying the mattress sagged a little bit, I'm saying there was a giant crater in the mattress. I've never seen such a bad place in my life.