Shoreline Inn & Conference Center an Ascend Hotel Collection Member Guest Reviews
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|1.0 miles from Muskegon centre|
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Anonymous Sun, 10 November 2019
Liked: The location is beautiful. The staff is extremely friendly and accommodating. And the classic architecture just adds to the ambiance.
Disliked: Absolutely nothing. I?d return to this property in a heartbeat.
Brittney Sun, 3 November 2019
Liked: Room wasn?t clean bathroom has colored stuff in walls
Disliked: The water view
Anonymous Sat, 2 November 2019
Joyce Sat, 2 November 2019
Liked: Very comfortable and pleasant.
Norma Sat, 26 October 2019
Awful stay, poor hospitality from...
Liked: Bed was ok
Disliked: Just about everything that could go wrong went wrong. 1. Unfriendly staff, some not hospitable, I did not feel welcomed at all from the moment we checked in 2. Heat did not work...we were freezing...finally given another room 3. Person at desk did not note the change of rooms in the system 4. Treated badly as desk clerk came to tell us we were not registered to that room. He used his pass key to walk into the room when my sister was looking for her pajama bottoms...came in on her standing there in her underwear...how humiliating...I was at the mall and she was in the room alone. The manager said the clerk said he called the room but got no answer. My sister said the phone did not ring at all. 5. Old furnishing 6. Bathroom could use new grout and thorough cleaning 7. Visiting Muskegon will always be associated with the awful stay we had at Shoreline
Anonymous Fri, 25 October 2019
Carla Fri, 25 October 2019
Would stay afain
Liked: Nice sized room with a great view of harbor
Disliked: No bacon at breakfast
Chantal Thu, 24 October 2019
Hotel located in a marina
Liked: We had a beautiful view of the marina which we did not expect.
Disliked: Need some updating, but our room was large and comfortable.
Gary Tue, 22 October 2019
Anonymous Tue, 22 October 2019