Sheraton Cleveland Airport Hotel Guest Reviews
Write a review
|12.4 miles from Cleveland centre|
Write a review
Anonymous Thu, 22 July 2021
Disliked: I didn?t like anything! The rooms were not cleaned. The pool wasn?t opened. They elevator system was not friendly, we had numerous rooms and couldn?t get to them without the hassle of the elevator and a key card but the stairwell was helpful.
Susannah Wed, 21 July 2021
Had to change rooms because...
Disliked: Cleanliness, decor, overall dark feeling
Kristine Mon, 19 July 2021
Clare Sun, 18 July 2021
Disliked: No coffee tea ice and we had to pay just to get a cup in Lobby. Restaurant ugly uninviting. Staff overworked and did not come across as happy. Completely different experience at 3 different hotels in Ireland recently where Covid restrictions are extremely high including an airport hotel yet felt more welcome with much better facilities across and food
Iesha Sun, 18 July 2021
Worst hotel I ever stayed...
Disliked: Parking was a nightmare. The rooms were small and disgusting. I would never stay here again. One of the front desk staff was rude when I called down to tell her my room was not clean properly.
Luanne Thu, 15 July 2021
I would stay here again...
Liked: Location to the airport, cleanliness of the hotel, bed is comfortable.
Disliked: Water in shower was Luke warm.
Thomas Tue, 13 July 2021
Liked: location location location
Disliked: Charging for parking.
Anonymous Sun, 11 July 2021
Liked: Staff was very attentive& helpful even when left at 4:15 AM
Disliked: A/c heating fan was very loud so had trouble falling asleepa
Dante Thu, 8 July 2021
Got diverted to Cleveland at...
Liked: Amazingly helpful staff!! They handled an insane late night situation professionally, and despite the stress made us feel welcome and taken care of.
Disliked: Insanely bring LED spotlight right on our window. Was room 338. Even with the shades drawn and closed, it still bleed a lot into the room.
Jonathan Wed, 7 July 2021