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Sheraton Cleveland Airport Hotel eeef - (855) 270-4339
Sheraton Cleveland Airport Hotel, 5300 Riverside Drive, Cleveland, OH -(855) 270-4339
Area: Cleveland Hopkins International Airport Area (CLE)
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BOOK ONLINE OR CALL - (855) 270-4339
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (218 Ratings)
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
This hotel is located on the grounds of the Cleveland Hopkins International Airport and provides a free airport shuttle. The hotel features a tour desk and indoor pool. The Sheraton Cleveland Airport Hotel has a 24-gym and a business center. Guest can dine at Hemispheres Restaurant which features American cuisine. Rooms at the Sheraton Cleveland feature a coffee maker and refrigerator. The rooms have free Wi-Fi and cable TV. The Sheraton Airport Hotel is within a 15-minute drive from downtown Cleveland. The Rock and Roll Hall of Fame and Museum is 15 miles from the hotel.

Check-in time: 03:00 PM   Check-out time: 12:00 PM
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
B
Airport Shuttle
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Airport Shuttle
` Restaurant
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` On-site parking
` indoor pool
` Poolside bar
` shuttle service
` vending machine
` alarm clock
` Accessible parking
` Concierge services
` Doorman
` Free Wi-Fi
` Daily Housekeeping
` English
` Convenience Store
` Parking Available
` gift/souvenir shop
` Shops on site
` smoking allowed
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Food delivery
` Electronic room key
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` Adjustable height hand-held shower wand available
` ATM or cash withdraw on site
` Bathtub seats available
` Bathtub with grab bar available
` Car rental available
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Roll-in shower available
` Safety chain and/or latch on doors available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Accessible route to fitness center
` Spa/sauna
` Toilet seats at wheelchair height available
` Transfer showers available
` TTY/TDD compatibility available
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Sheraton Cleveland Airport Hotel Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

Write a review

4.5

Wonderful - 4.5 out of 5

Georgina Fri, 8 July 2022

Superb

0.5

Poor - 0.5 out of 5

Luis Thu, 7 July 2022

Bad

Liked: Nothing
Disliked: The hotel it was closed

0.5

Poor - 0.5 out of 5

Marcus Tue, 5 July 2022

Bad

Disliked: This hotel is closed down and still taking reservations

3.5

Good - 3.5 out of 5

Zbigniew Sun, 26 June 2022

Good

3

Pleasant - 3 out of 5

Susan Wed, 22 June 2022

Pleasant

0.5

Poor - 0.5 out of 5

Nathaniel Sun, 19 June 2022

Poor organization and deception on...

Liked: Hotel closed when we arrived.
Disliked: I understand this review may be irrelevant as this hotel is scheduled for demolition, leaving Cleveland Airport with zero nearby accommodations. But no one informed us of the closure, despite communication directly with the hotel the week prior to our reservation. It represents either blatant dishonesty or deep disorganization, or both, on the part of Sheraton and Booking.com. As a result, I will be avoiding both companies in my future travels. Furthermore, this review is the sole opportunity Booking.com has given me to voice my complaints, as their customer service bots create walls between their service and their customers. A truly awful experience all around.

0.5

Poor - 0.5 out of 5

Rivera Thu, 9 June 2022

Bad

Liked: I called Bookings to call the Sheraton to confirm that they have closed their hotel the Sheraton for remodeling. I never stayed there. I am still waiting on my refund. I am NOT HAPPY and am still awaiting for my refund. Please contact me at 440-502-8200
Disliked: Please call me to remedy this problem. 440-502-8200.

0.5

Poor - 0.5 out of 5

Pamela Wed, 8 June 2022

HOTEL CLOSED

Liked: Nothing
Disliked: We arrived at this hotel for our stay and there was a sign on the door saying they were closed as of 5/31/2022. They were not honoring any reservatiions

0.5

Poor - 0.5 out of 5

Mary Tue, 7 June 2022

I received several emails with...

Liked: NOTHING!
Disliked: I didn't like anything, No One Called Me or sent an email to tell me that this location closed days before I arrived. I got there because the emails were coming in as if you are still open. I was left to find another place late at night. I was left crying at the airport stranded, trying to find another hotel and transportation. I had no food, and being in a city trying to find a place to stay, food to eat, and transportation late at night, was stressful and left me frustrated and crying. I tried to call your corporate office but couldn't. I will be getting in touch with an attorney.

4.5

Wonderful - 4.5 out of 5

Samuel Sun, 5 June 2022

Superb

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Sheraton Cleveland Airport Hotel 5300 Riverside Drive, Cleveland, OH