Shenstone Motor Inn Guest Reviews
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|13.9 miles from Keppel centre|
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Anonymous Sat, 8 August 2020
Not as advertised.
Liked: Restaurant was closed due to covid.
Disliked: No wifi.
Devleena Wed, 5 August 2020
Would not recommend this property
Disliked: I booked two rooms together but the rooms were not assigned adjacent or even opposite to each other. They weren?t even close!This should have been notified/confirmed during the booking, because in that case, I would have booked a different place where the rooms would be together. Moreover, due to the covid situation we weren?t allowed to use the corridor to go from one room to another. We were asked to exit the room, go outside and walk around the motel to reach the other room. It was very inconvenient for us, especially after sunset. While checking in, we were told that the use of the corridor was limited, not that it was completely forbidden. Therefore we used it a couple of times wearing our masks in order to move our stuff - to which a lady ( seemed like the co-owner/management) complained to the manager in front of us, in a native language (unfortunately a language we understand) instead of speaking to us directly. This was extremely rude and unacceptable behaviour. Understood that these are unprecedented times, however, that gives more reason to inform the customer of the room placements during the booking itself and also clearly state the rules - not to forget the basic manners after the guests arrive! Further, the water in the washroom had a strong peculiar smell - maybe of chemicals (or something else) which made it impossible to use. The floor was not as clean as we had expected given the current covid scenario. Therefore will definitely not recommend this motel to anyone.
Ali Sat, 1 August 2020
Liked: the place, possibility of camp fire
Disliked: Beds are smalls
Munira Sat, 1 August 2020
Liked: easy booking
Disliked: lack of amenities due to COVID-19!
Ashley Wed, 29 July 2020
nice rooms awesome staff
Liked: The location was good. Fairly central too all local hot spots.
Disliked: Stated I got wifi connection on the website but I could not get a connection and mobile connection is terrible in this location.
George Tue, 28 July 2020
Forough Mon, 27 July 2020
Disliked: We didn't have WIFI at our room.
Karen Mon, 27 July 2020
Anonymous Sat, 25 July 2020
Liked: The room was clean and the bed was comfortable, the fridge was very useful. Uncomplicated check in and check out, stuff was nice.
Disliked: The price for a room in a motel is just insane, I have to say that I had no big choice to go elsewhere because I planned my trip very late because of COVID-19, maybe this is an explanation for the high price. For this price I expected a better room.
Manraj Sat, 25 July 2020