Shangri-La Hotel Sydney Guest Reviews
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Ben Sun, 24 March 2024
Superb
Adam Sat, 23 March 2024
Good
Liked: Staff were great. Very helpful and attentive
Disliked: It’s had its time relying on the name. Time to spend and upgrade rooms to be a truly five star recipient
Caroline Sat, 23 March 2024
Very good
Liked: Very friendly & helpful staff. Room was comfortable and clean.
Disliked: Quite extortionate charges to watch old movies on the tv in bedroom.
Jodie Sat, 23 March 2024
Good
Liked: Location & view
Disliked: The fact you hold pre authorisation for excessive days told by receptionist 21 days ? 7 days is expectable beyond that is unprofessional. This issue belongs to the accommodation not the bank
Sarah Sat, 23 March 2024
Exceptional
Joanne Sat, 23 March 2024
Great view, superb bar on...
Liked: We had a wonderful view as per our booking in a deluxe opera house room. Great location for proximity to the Rocks and Circular Quay although be prepared to walk uphill!
Disliked: We stayed on a busy weekend and so paid a premium ‘Taylor tax’. For a 5 star hotel the bed was wonderful and comfy, the room and en suite spacious but the furnishings were quite tired (sorry I didn’t take pics). For example there was a broken drawer in the bathroom which didn’t exclaim ‘5 Star luxury’.
Vitaly Fri, 22 March 2024
Decent hotel
Liked: Everything, except for didnt like
Disliked: Facilities not so decent for the amount of money paid. You don't have water bottles in the room
Hanley Fri, 22 March 2024
Very good
Brenda Fri, 22 March 2024
Fair
Disliked: The room cleaning is below standard.
Nadine Fri, 22 March 2024
Very good