Condado Ocean Club Guest Reviews
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2.7 miles from San Juan centre |
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Jessica Sat, 23 March 2024
Generally a good hotel, loved...
Liked: Our ocean view double room was great, felt very airy and we loved the view. No complaints on the room at all, bed was comfy (though pillows uncomfortable). A/C worked well. The location of the hotel is convenient, with plenty of restaurants in easy walking distance and Ubers easy to get. The pool and beach view are beautiful (though see my notes on the pool area).
Disliked: First, the cost relative to what's offered was not great (particularly with all the added hotel fees that come on the bill at the end). This seems pretty common in San Juan though, not specific to this hotel. Still, it makes things that would have been a minor issue feel a lot bigger when you're getting extra charges left and right. You definitely need to realize the pool and pool area are tiny, so getting a chair there is tough and the pool area only gets sun til about noon (in February at least). Service was a bit mixed, bartenders and waitstaff were great while the guy who checked me in at the front desk was the opposite of warm and welcoming. Pillows very uncomfortable.
Joyce Sat, 23 March 2024
Superb
Serge Sun, 17 March 2024
The people were really nice...
Liked: Location pool spacious rooms
Disliked: Shoddy workmanship - poor tiling poor finishes - I think expect more for the price . The restaurant was really nice food - but with outrageous prices. Don’t bother eating there. Just have a cocktail!
Hannah Sat, 16 March 2024
It was nice but not...
Liked: The view from the pool area was beautiful, staff was very kind, very easy to get an Uber and explore, cafes and restaurants easy to walk to, bed was super comfortable.
Disliked: The huge window that we paid extra money for was foggy the whole time. We saw in other rooms and theirs weren't foggy. We asked to change rooms but there were none others available... so it felt like we spent all that extra money for nothing. Our neighbors on the 3rd night were extremely loud, slamming doors, yelling in the hallway, and running around at 11pm and nobody said anything to them.The shower pressure was so bad that it took like twice as long as normal to rinse conditioner out of my hair.We got simple breakfast sandwiches and a drink for breakfast and it was $60.. and the breakfast sandwiches at Dunks actually had more flavor. This all might sound picky, but when you spend this much money on a hotel, you expect it to be amazing, but it was just kinda meh.
Jeremy Fri, 8 March 2024
We loved the beds, the...
Liked: The location couldn’t be better. Perfect in every way
Disliked: The alarm went off at midnight one night so we had to go down all 10 floors, but the staff was helpful and we were back in our room in under 3 minutes.
Courtney Sat, 2 March 2024
Good
Jason Wed, 28 February 2024
Exceptional
Denise Tue, 20 February 2024
I was very dissapointed with...
Liked: The room was Nice and confortable , great space.
Disliked: The staff was not trainned and very rude .
Roberto Mon, 19 February 2024
Passable
Liked: The views of the ocean are magnificent. It was located in good area in Condado close to restaurants and the ocean. The rooms were nice and clean.
Disliked: We picked the hotel in part based on pictures of the pool area. They are misleading. The pool is tiny. The pool area is constantly subject to loud, often unpleasant music all day long. It's hard to relax or have a conversation there. One morning we had breakfast there at 8 AM with the booming speakers already going on. We were the only guests there and asked twice whether they could bring the volume down but the staff just ignored us. Breakfast was not great and expensive. There are many other better places nearby.
Janet Sun, 11 February 2024
Felt very very relaxed by...
Liked: The best thing about this property is it’s fabulous location - right on the beach by the ocean
Disliked: There was nothing I didn’t like about this property