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San Joaquin Hotel SureStay Collection by Best Western eee - (855) 266-7297
San Joaquin Hotel SureStay Collection by Best Western, 1309 West Shaw Avenue, Fresno, CA -(855) 266-7297
Area: Fresno West
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BOOK ONLINE OR CALL - (855) 266-7297
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (1033 Ratings)
7.4 miles from Fresno centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Located in Fresno San Joaquin Hotel SureStay Collection by Best Western is an all-suites hotel featuring an outdoor pool and hot tub. The suites include a flat-screen cable TV. Free continental breakfast is offered. Free WiFi is provided in all spacious suites with hardwood floors and granite counter tops. A seating area is also included. A garden conservatory and a fitness centre are all available for guest use at the San Joaquin Hotel SureStay Collection by Best Western. Guests can relax in the spa and wellness centre. Next day dry cleaning and laundry service is also offered for guest convenience. Located in the Fig Garden District this hotel is less than 15 minutes' drive from River Park Shopping and 10 minutes' drive from Fresno Chaffee Zoo. Yosemite National Park is 1 hour and 15 minutes' drive away.

Check-in time: 15:00   Check-out time: 12:00
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4
4
CHECK IN
 
CHECK OUT
 
7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
E
Fitness Center
x
Free Breakfast
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Garden
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` On-site parking
` mini bar
` outdoor pool
` Concierge services
` Family Rooms
` Fireplace
` Free Wi-Fi
` Off-Site parking
` Daily Housekeeping
` English
` Spanish
` smoking allowed
` balcony/terrace
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Non-smoking property

San Joaquin Hotel SureStay Collection by Best Western Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

Write a review

5

Exceptional - 5 out of 5

Al Fri, 8 October 2021

Exceptional

3

Pleasant - 3 out of 5

Jaswinder Wed, 6 October 2021

Pros and Cons

Liked: I liked that it had a room that closed off to living room area. I also appreciated that they were not super strict about visitors because we had a lot of family to visit with.
Disliked: Could have been more updated. Pool was an undesirable site to see and happen to be our only view out of front window. Also if you're unsure if you will be extending your stay be prepared to pay $200 deposit each day you stay that was not included in initial reservation. Very inconvenient.

2.5

Fair - 2.5 out of 5

Anonymous Mon, 4 October 2021

Passable

Disliked: The pool was not available.I was not aware about the deposit.There was a pile of garbage out side in the parking lot.The lights in my room were not working. The shower door didn't stay closed cause the latch was broke. The carpets were dirty and torn. I was very dissatisfied with my stay.

4

Very Good - 4 out of 5

Leticia Mon, 4 October 2021

Very good

1

Poor - 1 out of 5

Anonymous Mon, 4 October 2021

Horrible never again. Such a...

Liked: The check in night staff was very friendly and professional. The check out lady was on a personal call and looked at me annoyed when I was trying to check out like I was interrupting her day.
Disliked: We've stayed here like 3 or 4 times and those times were great. So we had an expectation on how this time should of been... well we were wrong. We got sent to 1 room and the carpet was disgusting and the fold out couch bed was broken. Front desk had no problem in switching our room. Our second room was just dirty. The carpet had so many stains to where we didn't put our baby down and the rest of us wore shoes the whole time. The bathroom had so many hairs on the floor and in the shower. Neither tv worked properly, one had no volume and the other we couldn't change the channel to anything. The pool was green and murky looking. The parking lot had a huge pile of garbage like a whole months worth of garbage just piled on the floor. The whole place has just gone down hill in the last year or so since we've visited. It's a shame because it was a really nice clean place before.

2

Disappointing - 2 out of 5

Monae Mon, 4 October 2021

Disappointing

0.5

Poor - 0.5 out of 5

Brett Sun, 3 October 2021

Don?t Go!!

Liked: The staff was kind and accommodating.
Disliked: Please don?t go. This place is absolutely filthy. Not sure where to start. The pool is thick with algae, which we passed on the way to our room. When we arrived the room, we opened the door and it looked like a crime had happened. Everything was in its place, but it was filthy. There were countless stains on the floors. Many lights didn?t work. I tried to call down to the front desk, but the phone didn?t work. I used my mobile phone to call down and the very kind and polite front desk attendant said the carpets are going to be replaced sometime soon, but they are vacuumed and clean. I asked if there was another room and she informed me they?re all the same. We had to leave and they were kind and did not argue and provided an immediate refund.

4.5

Wonderful - 4.5 out of 5

Amanda Sun, 3 October 2021

Superb

2

Disappointing - 2 out of 5

Rocio Sat, 2 October 2021

Disappointing

Liked: The room
Disliked: the two receptionists, both at night and in the morning .... zero charismatic, very bad treatment and little will to work. They really left a lot to be desired.

3

Pleasant - 3 out of 5

Juan Fri, 1 October 2021

Pleasant

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San Joaquin Hotel SureStay Collection by Best Western 1309 West Shaw Avenue, Fresno, CA