Royal Sonesta Chicago Riverfront Guest Reviews
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|0.7 miles from Chicago centre|
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Stephanie, Colorado Springs, visiting Nederlander Theatre Chicago Thu, 2 May 2013
Superior bellhops; fabulously clean; extreme comfort; soundproof; overall highly recommended.
Liked: Incredible and perfect location.
Disliked: Inconsistent information from one conceirge to the next.
Nicole Thu, 8 April 2021
Citlaly Thu, 8 April 2021
Miechelle Thu, 8 April 2021
Liked: I love the bathroom. The deep large tub was a very nice touch!
Disliked: I wasn't aware there was a level of the hotel with an observation deck of the city. I wasn't able to access it via the elevator. I thought that was strange. I also didn't know there wasn't any room service until I arrived even though Booking.com listed it as a hotel that does have it.
Cletus Thu, 8 April 2021
Vaneaton Wed, 7 April 2021
Worm Wed, 7 April 2021
Michael Wed, 7 April 2021
Liked: Location was great
Disliked: Parking sucks
Rica Wed, 7 April 2021
Liked: We loved the views and the staff was friendly. We asked if we could do late check out because our flight was leaving in the evening. The man at the desk said it was on him when I asked what the charge would be. Such a lovely experience. The location room was great!
Disliked: There are some dings on the rooms itself such as stains on the sheets, marker on the wall, the headboard had some damage. However, the price, location, and view make up for it.
Jinan Wed, 7 April 2021
Blake Tue, 6 April 2021
Liked: Love the view of Chicago river! Location and foods were a spot on! The staffs are friendly and very accommodating and we definitely will come back! This hotel is a dog friendly and our boxers enjoyed their stay too!
Disliked: They didn?t have a microwave but they delivered the next morning which was appreciated. The refrigerator didn?t even work at all. That?s only negative I can say about this place, otherwise the overall is still 5 star!