SureStay Hotel by Best Western Virginia Beach Royal Clipper Guest Reviews
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0.8 miles from Virginia Beach centre |
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Ciara Tue, 9 April 2024
Very unpleasant
Liked: Outside area very closely to beach area.
Disliked: The hotel was not up to standard not what you expect very dirty outside of hotel and 4/9 after check out on 4/7/24 they called saying we stole a whole safe out there motel not even hotel I'm very upset and willing to take legal actions. Staff was not nice and didn't even said no to spare a blanket extra. Pool very dirty and not welcoming. They even had 10 or more dirty beds out side by the trash not covered its was nasty.
Gooden Sun, 7 April 2024
Very good
Liked: It's literally right across the street from the beach and it's near many different restaurants and stores. Walking distance to everything. The inside of the room looked recently updated and it was large, clean and comfortable. I loved the location and overall, it's a good price. I felt like I got what I paid for and was satisfied.
Disliked: You can hear everything outside on the street starting around 6am. I will say it was very quiet after around 10pm. Not well insulated from other guests rooms though either. The internet was spotty at best and most of the channels on the TV do not come in at all. We didnt spend much time in the room during the day so these were only annoyances late night/early morning.The shower outside didn't work, I assume because the pool was closed but since the beach was not the shower shouldn't be, to avoid sand all over your rooms.
Curtis Fri, 22 March 2024
I was happy and recommend...
Liked: Clean and convenient
Disliked: Lack of elevator on my side
Gary Fri, 22 March 2024
Very pleasant and welcoming staff...
Liked: Good selection of breakfast foods and good amenities. Location was easy to find and had a friendly atmosphere.
Disliked: Heating and air conditioning unit was loud when turned on, and the outside light surrounding the shades when closed was annoying after lights were cut off in the room.
Sherrill Sat, 9 March 2024
I enjoy my stay
Liked: Location was great and Staff was very friendly.
Disliked: Elevator could be cleaner
Gertrude Tue, 5 March 2024
Very good
Liked: Location, staff, cleanliness
Disliked: Elevator was broke
Japanese0reo Mon, 4 March 2024
Pleasant
Liked: The people were friendly and inviting. The room, was a bit sparse. I got a king room. It is a bed and bathroom with a tiny desk in a corner with plastic chairs. The bed also had some weird metal frame that made noise at EVERY move. Even with just general getting in and out of the bed it sounded like i jumped in it. With regular tossing and turning there was a ton of noise. Heaven forbid you had your partner with you and wanted to have some "Fun". It would probably sound awful. The room was comfortable enough for what it was. The breakfast was ok. It is nothing to say good or bad about. The coffee was good. Overall stay was good enough. I was only there for 2 days, so it was fine. If I were staying longer though, I'd probably look into other places.
Playfair Sat, 2 March 2024
Poor
Disliked: The staff asked wayyy too many personal questions
Richard Wed, 21 February 2024
We had a pleasant stay....
Disliked: The only complaint I have is that the lamp shade by the bed had black mold on it. That concerned me for my breathing. I turned it to face the other way.
Robert Tue, 20 February 2024
Very good