Row NYC Guest Reviews
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|1.3 miles from New York City centre|
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Rosalind, Philadelphia, visiting Lunt-Fontanne Theatre Mon, 4 November 2013
Great stay - we were right around the corner from Times Square and the Lunt-Fontanne Theatre. Will stay again and recommend to my friends.
Liked: Friendly staff; room was very clean and smelled good.
Disliked: Bathroom was a little small.
Jo, Topeka Sun, 11 March 2012
Decor was very attractive. Staff helpful. Very clean. Would stay again.
Liked: Close to Barrymore Theatre
Disliked: Carmines Restaurant
Ana Tue, 14 May 2019
Liked: Perfect location, friendly staff
Sandra Tue, 14 May 2019
Great location for exploring.
Liked: Great location - rooms smallish as to be expected in NY
Disliked: Wifi was non-existent. Kept dropping out and was a bit rubbish. Would have expected better.
Suzanne Tue, 14 May 2019
Super location but small, noisy...
Liked: Lots of towels, deep bathtub with plenty of hot water, good tv, comfy beds.
Disliked: No glasses for water, no fridge, no coffee. Room was very small. Weird elevators. Front desk wasn't friendly. Noisy.
Vanessa Mon, 13 May 2019
A fantastic location and a...
Liked: The location could not be faulted. We upgraded and had a spacious, clean and calming room and excellent view. We enjoyed the buzz of the hotel and unusual events, eg Drag Queen Bingo.
Disliked: On the night before we left, a final bill with the hotel's extra charges was placed under the door. We felt this was sneaky. It would not have hurt for the staff to clarify about the 'facilities fee' and other taxes when we checked in.
Stacy Mon, 13 May 2019
Ok place. Cheap
Liked: Clean, convenient, nice style
Disliked: The walls are paper thin.
Robyn Mon, 13 May 2019
Disliked: The carpeting in my room was so wet that it squished when I walked on it! Was to lay when I return to my room to do anything about it
Debbie Sun, 12 May 2019
Disliked: In our room the toilet was installed crooked and too close to the sink; it was very uncomfortable.
David Sun, 12 May 2019
Liked: Breakfast was a little limited. If there was a menu it was not obviously available.
Disliked: We had not realised that the room would be quite so tiny. Although hanging space was adequate, the drawer space was very limited. After being contacted by you, I paid for an update for a room with a view. I mentioned this to the clerk at the desk, but when we got up to the allocated room, there was only a wall. Eventually a new room was allocated, but it was all a little stressful after a long day's travel from London UK.
Maria Sun, 12 May 2019
Disliked: dirty rooms
Nofar Sun, 12 May 2019
Disliked: Their staff are not nice at all. If you arrive earlier then the check in time you will wait till 16:00 to get your room. I'm 6 months pregnant and together with my husband we decided to wait for our room at the lobby. Their sacurity peoples bother us all the time and made comments about the way we were sitting, laughing and moving. It was uncomfortable and anoin, the peak was when I was along with our suitcases when my husbend was at the restroom. Their security men ask from me to move our suitcases to other place and when i told him that it's to havy for me and I can't lift it by my self and we should wait for my husbend help. he called police officer in order to take me out of the hotel because "I'm breaking the hotel rools". Disappoint and never go back there!!