Great stay - we were right around the corner from Times Square and the Lunt-Fontanne Theatre. Will stay again and recommend to my friends.

Liked: Friendly staff; room was very clean and smelled good.
Disliked: Bathroom was a little small.

Decor was very attractive. Staff helpful. Very clean. Would stay again.

Liked: Close to Barrymore Theatre
Disliked: Carmines Restaurant

Liked: The lobby was nice.
Disliked: I am in NY often for business and have stayed at many hotels, this room was one of the smallest I have ever had in the city. In addition the walls at the top had some stains and the shower had hair in it. I would not book again unless no other options.

4* hotel? There's no service and it just don't deserve a 4 star.

Disliked: Service was terrible, there's was no room service, and the city kitchen restaurant in the hotel been the worst food I ever eat. My room was so small almost no place for my luggage, the room cleaning woman was so annoying and on rush to leave her shift

Liked: location was great rooms were good bed mattress was saggy
Disliked: bed mattress was saggy and too low

Liked: Location is excellent for our purposes. Staff is friendly. Prices are competitive. On-line checkout is very convenient.

Disliked: Elevator system was the worst!

Liked: Location and was clean
Disliked: The lobby was always very crowded

Liked: Location and cleanliness
Disliked: The room was a little small. I

Liked: Location PERFECT. We had wonderful room with view but I not like being on 20th floor and they changed us without a problem so we were able to walk up.Misplaced my hat TWICE and they found it. Clean, friendly staff. Free internet
Disliked: Would like to have coffee maker in room.

Liked: The location is superb.
Disliked: The rooms are quite small but this is expected from a historic hotel.