Great stay - we were right around the corner from Times Square and the Lunt-Fontanne Theatre. Will stay again and recommend to my friends.

Liked: Friendly staff; room was very clean and smelled good.
Disliked: Bathroom was a little small.

Decor was very attractive. Staff helpful. Very clean. Would stay again.

Liked: Close to Barrymore Theatre
Disliked: Carmines Restaurant

Ok

Liked: The location
Disliked: Checkin checkout took too long

Excellent location but check-in process...

Liked: Location is excellent?near the heart of everything!
Disliked: Checking-in process was disorganized, very slow and confusing. Only 2 people were checking in guests and the lines were VERY LONG. Also, those of us who checked in early and left bags were some of the last served to get key when room was ready even though we had been given stubs for keys earlier.

Bad

Poor

Liked: Location is great!
Disliked: The Room was extremely small, when booking.com recommended upgrade, i took the option assuming the room will be upgraded. We were promised higher floor and better room. But unfortunately the room was super small and cramped. Also package that arrive at this hotel are charged unreasonably at 11$, for items sometime worth much less. And Amazon sends multiple packages even when we but it in bulk.

Good

Liked: it right in Times Square
Disliked: wish they can put at least Thermos or coffee maker and a microwave in every room

Very good

Disliked: No pre check in

Exceptional

the price was worth the...

Liked: location
Disliked: no concierge service; not updated; looked dirty.

Passable