Rochester Riverside Hotel Guest Reviews
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|0.5 miles from Rochester centre|
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James, visiting Blue Cross Arena Fri, 25 October 2013
Overall it is centrally located, with nice helpful staff. I think that a bottle of Pepsi purchased at a vending machine down the hall from your 179.00 dollar room should be much cheaper than 2.25 - that's ridiculous! But this is common at all hotels these day. I would stay here again based simply on location and staff.
Liked: Very pleasant room - nice and clean.
Disliked: Twelve dollars for parking plus jacked up price since an event was being held at Blue Cross Arena.
Micheal, Whitesboro, visiting Water Street Music Hall Fri, 21 June 2013
Price was reasonable. Walking distance to Water Street Music Hall. Staff was nice. Had an escalator in the lobby which was cool.
Liked: Sports bar on premises.
Marie, Columbia Crossroads Sun, 4 November 2012
I found this hotel to be in a great, central spot. I have stayed here 2 times - once for business and once for pleasure, but both were only overnight trips. The staff are friendly, the rooms are clean but dated - the one negative I have had was with the bar staff who seemed very slow and not very customer service oriented. The rest of the staff were excellent. I would definitely stay again if I was seeing a concert at the Blue Cross Arena - it was less than a 5 minute walk down very well lit streets.
Liked: Very friendly staff. Very accommodating.
Paul Tue, 18 June 2019
Liked: No Breakfast No Fridge one out of 4 elevators working.
Walt Sun, 16 June 2019
Liked: I liked leaving and coming home.
Disliked: 4 elevators only 1 worked . The down escalator worked but you had to walk up and the lift for wheelchairs wasn't working. The pool wasn't open.
Pamela Sun, 16 June 2019
Liked: Friendly check in
Disliked: Outdated rooms, not very clean, entrance was foreboding, pool was not open though website said it would be
April Sun, 16 June 2019
it was okay
Liked: the style
Disliked: fix the elevators, only one worked, i reserved one room and it gave a a worst room. couch was hard, staffs were ratchet
Dave Sun, 16 June 2019
not good. disappointed.
Liked: just the location
Disliked: customer service, cleanliness, facilities
Anonymous Sun, 16 June 2019
Our club will not be...
Disliked: Not clean Disorganized Elevators broke Pool out of commission
Mary Fri, 14 June 2019
Liked: The security is tight
Disliked: No TCM or Antenna TV
Rena Fri, 14 June 2019
Nathan Thu, 13 June 2019
Nancy Wed, 12 June 2019