Rochester Hotel by Blue Orchid Guest Reviews
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Write a review
Khanh Tue, 19 March 2024
Good
Abbas Thu, 14 March 2024
Good
Muriel Wed, 28 February 2024
Very expensive for what it...
Liked: When staff were around they were friendly and polite. Bar and restaurant food was good. Very handy location for me.
Disliked: Looking very run down these days. Staff hard to find in the restaurant and bar. My room was nothing special, and the bed (which was one that could fold up 8th the wall) was not very comfortable- came away with a bad back. Very few plugs, no USB,no plugs near the bed, no bedside light, the safe was way too high for me to use,very basic tea and coffee etc. Food was very expensive with a 12.5% service charge added and a space to add gratuities. Lots of steps- up to the entrance and changes of level on the ground floor.
Philippe Wed, 28 February 2024
Great people & location unfortunately...
Liked: Great location, very calm close to Victoria. Very nice and friendly personnel excellent breakfast.
Disliked: Very tiny bathroom , even to small for a single person in a room with 2 large beds (up to 4 people) and in really bad shape requiring full refresh / sanitary equipment replacement. The worst was the toilet requiring more than 10 min to refill between 2 flushes... Despite reporting the problem at reception it has not been fixed during our 3 days stay...
Chris Wed, 28 February 2024
Good but room for improvement.
Liked: Room was a good size and the balcony was a bonus.
Disliked: Breakfast was a let down, the hot food was cold, and the room was cramped.
Hannes Tue, 27 February 2024
Passable
Jackie Thu, 22 February 2024
Pleasant
Oscar Wed, 21 February 2024
Very good
Liked: Value and free room upgrade card for next time
Disliked: Big hole in the ceiling outside room - not a problem though, only thing that comes to mind though
Vadim Wed, 21 February 2024
Exceptional
Miranda Mon, 19 February 2024
Expensive for room size, out...
Liked: Located a few minutes from Victoria Street where we were meeting family.
Disliked: Construction work was being done. We were awakened to workers climbing up and down metal fire escape in heavy boots before 9am on Saturday. Receptionist said ‘it’s company policy not to inform us in advance’. Work was evident inside the building too.