Roberts Riverwalk Urban Resort Hotel Guest Reviews
Write a review
|3.3 miles from Detroit centre|
Write a review
Michael, Howell, visiting Club Fantasy Detroit Tue, 13 September 2016
I accidentally booked the wrong night and didn't find out until I arrived at Riverwalk. Fortunately the front desk was able to move me into another room for the night I intended!
Liked: The room, staff, parking, location.
Disliked: No refrigerator. Not that big of a deal.
Karla, North Adams, visiting Joe Louis Arena Thu, 2 January 2014
Reservation was for a king size bed; we were put in a room with a double bed. Called the desk to enquire twice before we were moved. We had to carry all our stuff down to the lobby only to find out we were going back to the same floor. I would think that any good management would have come and moved us to the new room.
Crystal D, Traverse city Michigan Mon, 12 December 2011
Staff was friendly. Hotel appeared clean. I would stay again!
Liked: Room was beautiful and bed was comfortable. The river walk is gorgeous.
Disliked: There was a party in the bar got a fundraiser which made it very difficult to get service - waiting 15 minutes for a drink is unacceptable and then they tried to charge us for 2 drinks that we didn't have.
Grainne Mon, 11 May 2020
cheap and cheerful
Liked: Space in the rooms was large, nice view, lots of parking, close to town
Disliked: Tried to check in early and was refused which was fine but when we returned it took over an hour to check in as there was a concert in town. There was no foresight on the staffs part. River view room I would have expected a full size window not a small one at the side of the room
Brain Thu, 30 April 2020
Cornll Sat, 25 April 2020
Very Mon, 16 March 2020
Not a nice room
Liked: Big comfortable bed. The view is great. The room is big.
Disliked: Unfriendly staff except for daytime desk lady, no housekeeping, had to ask for towels which were old and torn,did not look clean,filthy bathroom floor, found dead bedbug, flipped mattress didn't find any,1 trash small trash can,1 cup coffee maker, 1 hanger,walls paper thin,if room next door having a good time sounds like they're in same room.
Anonymous Sun, 15 March 2020
Darlene Sat, 14 March 2020
Keion Thu, 12 March 2020
Genera Thu, 12 March 2020
Liked: The hotel look nothing like the pictures. They had no clean towels or blankets available. Staff ruined. The heat did not work properly.
Disliked: Update hotel
Phillip Thu, 12 March 2020
it was good
Liked: The view by the water and customer service desk woman
Disliked: My tv wasn't clear
Nichole Thu, 12 March 2020
Liked: This hotel has a beautiful view. The staff is very friendly. It was a great peaceful stay.