Roberts Riverwalk Urban Resort Hotel Guest Reviews
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Write a review
Michael, Howell, visiting Club Fantasy Detroit Tue, 13 September 2016
I accidentally booked the wrong night and didn't find out until I arrived at Riverwalk. Fortunately the front desk was able to move me into another room for the night I intended!
Liked: The room, staff, parking, location.
Disliked: No refrigerator. Not that big of a deal.
Karla, North Adams, visiting Riverside Station Detroit Thu, 2 January 2014
Reservation was for a king size bed; we were put in a room with a double bed. Called the desk to enquire twice before we were moved. We had to carry all our stuff down to the lobby only to find out we were going back to the same floor. I would think that any good management would have come and moved us to the new room.
Crystal D, Traverse city Michigan Mon, 12 December 2011
Staff was friendly. Hotel appeared clean. I would stay again!
Liked: Room was beautiful and bed was comfortable. The river walk is gorgeous.
Disliked: There was a party in the bar got a fundraiser which made it very difficult to get service - waiting 15 minutes for a drink is unacceptable and then they tried to charge us for 2 drinks that we didn't have.
Adetunji Sat, 25 June 2022
Superb
Jennifer Thu, 23 June 2022
Bad
Liked: nothing
Disliked: the doors were locked and no one was there. they also charged my credit card! I am disputing the charges at this juncture to get my money back. Ended up having to stay somewhere else!
Janell Thu, 23 June 2022
Bed & view were nice...
Liked: The River front view
Disliked: 1 tiny trash can in the room. No phone in the room. No binder of phone number for services or near by attractions. Dirty in front of the toilet and no new roll of toilet paper. Bathtub looks like it hadn?t been scrubbed in years just quick wipe downs. Was not worth the price. When we first arrived we just parked & 4 police cars drove quickly through the area & arrested a man walking from the hotel so we were unsure we should even stay there. Went to check in & had to wait for the receptionist to get done with the police. Just awkward night there all together. The security guard & receptionist were polite & apologized for the chaos outside.
Nicole Tue, 21 June 2022
Good
Richard Tue, 21 June 2022
Beautiful views. Hotel was rundown...
Liked: The location was on the river. Beautiful once you walked outside....Inside not so much
Disliked: Soda , water, food, candy ...None of these things were available. One small fridge by entrance stocked with over priced Gatorade and beer. And the lone employee onsite did not have a key to open the locked fridge:(
Tanya Mon, 20 June 2022
Passable
Allan Mon, 20 June 2022
Very good
Liked: Location
Amy Fri, 17 June 2022
ok- this could be a...
Liked: Did not have AC - management immediately said it was just our room and offered fans and 40% discount. I don't think it was just our room, but they did grant us the refund though it showed up several days later. It seems as if a couple manages the hotel. Both were very friendly.
Disliked: Minimal soap was provided and no shampoo/conditioner/hair dryer
Davina Fri, 17 June 2022
Poor
Liked: Location and river view
Disliked: Not a broken window in the room which i request a river view which was not given with broken window
Jones Mon, 13 June 2022
Very good